Labour Relations Coordinator

2 weeks ago

Vancouver, Canada Providence Healthcare Full time

**Article Flag: Mandatory Vaccination Please Note**:
As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required.

**Qualifications / Skills and Education**: Education
Completion of a recognized Degree or Diploma in Human Resources Management, plus three (3) years’ recent related experience in a large and complex organization, including experience working in a unionized environment, or an equivalent combination of education, training and experience.

Skills and Abilities
Demonstrated knowledge of collective agreements, applicable legislation and regulations.
Knowledge of healthcare industry collective agreements and labour relations processes.
Demonstrated project management skills.
Ability to organize work of self, identifying and managing multiple and complex priorities, meet deadlines, and work under pressure with minimum supervision.
Ability to work effectively, independently and in collaboration with others.
Ability to deal with others effectively, at all levels of the organization.
Ability to identify, analyze and resolve problems.
Ability to communicate ideas and concepts and to write correspondence, reports, minutes and summaries.
Excellent interpersonal and verbal communication skills.
Demonstrated ability to utilize a customer service approach to staff and clients.
Ability to research labour relations issues and to perform costing.
Advanced skills using a variety of computerized office software packages (e.g., MS Office Suite, MS Project).
Familiarity with the HRIS systems such as PeopleSoft.
Physical ability to perform the duties of the position.

**Duties and Responsibilities**: Manages the special leave and compassionate leave process for the organization. Maintains a special leave and compassionate leave portfolio which includes determining approval or denial of requests in accordance with the collective agreement and jurisprudence. Reviews nature of each request, liaises with HR Staffing to confirm leave of absence dates, and connects with employees for additional information when required. Participates in weekly meetings to review outstanding special leave requests and to ensure process consistency among the industry and within the organization.

Manages the union leave process for the organization. Maintains a union leave portfolio which includes determining approval or denial of requests in accordance with the collective agreement, jurisprudence and established procedures. Reviews nature of each request and number of requests within specific timeframes, liaising with operational leaders to confirm ability to grant leave within operational requirements and HR guidelines. Ensures staffing has coded union leave to the correct cost center and conducts reconciliation of the cost center statement and invoices in coordination with HSSBC.

Researches recent arbitrations and case law and compiles and highlights their relevance to the matter at hand. Prepares reports and briefing documents and presents grievance review request with background information to designated departmental staff for discussion and review to support departmental redesign processes. Conducts benchmarking and costing and analysis when required.

Under the direction of the HR Advisor, provides assistance and guidance in resolving labour relations and general human resources matters such as employee performance, discipline, staff interaction, department/program reorganizations such as Master Rotation Changes and scheduling issues/job fairs. Prepares related correspondence as requested such as letters of expectation and grievance request responses.

Assists the HR staff with grievance management or preparation for local negotiations by clarifying the nature of the grievance with union representative or others, researching, investigating and compiling background information by discussing circumstances with program managers and liaising with HR staff, Finance, IT, HSSBC, HEABC and other health authority staff for information, gathering routine and exceptional information through file and database searches, and performing data analysis and producing summaries, spreadsheets, and other required documentation.

Coordinates the grievance request tracking process by recording receipt of initial grievance/job review request documentation, enters/updates all relevant grievance/job review request information in applicable databases including details related to settlement costs and savings and closing files. Sets up and maintains files and liaises with Advisors on file information as required. Generates reports from databases as required.

Provides project coordination to the HR teams on initiatives such as Essential Services, Strike Contingency Plans, and LMC-related and other employee transfers. Assists with

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