Marketing Sales Support Specialist(Lifeline)

3 months ago

London, Canada Canada Life Assurance Company Full time

Marketing Sales Support Specialist(LifeLine)

**Description:
- Permanent Full Time- Reporting to the Assistant Manager, LifeLine, you would be responsible for providing special quotes, inforce illustrations, competitive information and concept support to wholesalers, advisors, and clients.**What will you do**:

- Provide Term, UL and Par special quote support for all distribution channels producing life insurance illustrations and facilitating exception requests on a case by case basis
- Working with our Microsoft Excel based special illustration models to complete the requests
- Organize workflow requests in order to ensure efficiency amongst the team
- Manage queries from the field, to determine when other department involvement is required
- Communicate product/illustration issues on the phone with advisors and handle escalations from Sr Management.
- Meet tight deadlines and appropriate service standards
- Support other requests as required

**What will you bring**:

- Excellent verbal and written communication skills
- Strong analytical skills
- Strong organizational skills
- Strong customer-service skills
- Ability to coordinate work involving multiple time-sensitive deadlines while meeting service targets
- Knowledge of life insurance products and features
- Knowledge of how the separate distribution channels function would be an asset
- Knowledge of Microsoft Excel would be an asset
- Bilingual would be an asset (English and French)
- The base salary for this position is between **$51,800**:

- $77,700** annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.-
- Be your best at Canada Life- Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.- You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.- Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.-
- Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.- #LI-Hybrid**Requisition ID**:2012**Category**:Customer Service and Administration**Location**:London, ON**Date**:Oct 4, 2024

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