Quality Improvement/knowledge Translation

5 days ago

Scarborough, Canada Scarborough Centre for Health Communities Full time

Scarborough Centre for Healthy Communities (SCHC) is dedicated to meeting the diverse, holistic health needs of the people of Scarborough by addressing the physical, mental, social, financial and environmental aspects of their health. Through the promotion of healthy lifestyles and delivery of a comprehensive range of culturally competent health and social services, we cultivate vital and connected communities.

We are currently looking to hire a:
**Quality Improvement/Knowledge Translation Facilitator**
1-Full Time Permanent (35 hrs/wk)

**Reporting To**:Quality Improvement Decision Support Manager

An exciting opportunity exists for a Quality Improvement Specialist position with SCHC. This position will support both the Innovation, Improvement and Engagement team and the various work groups and committees that support continuous Quality Improvement at SCHC.
- The Quality Improvement/Knowledge Translation Facilitator (QI/KT) will serve as a leader, coach, and expert in quality improvement and in implementing knowledge translation strategies. This position will support and guide the implementation of strategies aimed at enhancing client, patient, family/caregiver, staff and organizational outcomes through better communication, assessment and implementation. This position will also support the implementation of quality improvement principles and methodologies within all phases and aspects of the project (planning, implementation, monitoring/controlling) using co-design approaches under the direction of the

Quality Improvement Decision Support Manager.
- The QI/KT Facilitator will assist in the collection of qualitative and quantitative data, provide analysis of that data using a lean/six sigma methodology, prepare reports use a QI lens and presentations for internal and external stakeholders.
- The QI/KT Facilitator will guide the implementation and execution of an experience-based co
- design process, assess and evaluate program outcomes, and identify opportunities for quality improvement. This role will work closely with the Person and Family Centred Care Strategy. This role will require spending time working directly with clients, family/caregivers, frontline providers, leaders, and with community partners. The QI/KT Facilitator will participate on committees related to key priorities and projects to grow capacity within and across the organization.
- This QI/KT Facilitator will require some technical knowledge and have capacity to learn on how to support the Electronic Health Record (EHR) processes of the organization alongside the Quality

Improvement Decision Support Manager. With support from the EHR vendor and the Alliance for

Healthier Communities Association they will be monitoring key performance indicators and preparing reports that enables QI opportunities to be reviewed.
- The QI/KT Facilitator will provide education to staff on QI methodologies including root cause analysis (e.g. Ishikawa techniques), countermeasure proposals (e.g. driver diagram tools), and test

of change designs (Plan Do Study Act/PDSAs) as well as monitoring and sustaining changes using run charts and other key visual management tools.

**Essential Qualifications**
- Business degree) or Bachelor's degree in a relevant related discipline may be considered with recent project and report writing experience.
- Masters degree in relevant related discipline (i.e. Health Sciences, Public Health Policy, Social

Sciences, OT, PT) a preference
- Education and/or equivalent experience in Lean Six Sigma methodologies preferred (other QI modalities considered) to at least a Green Belt Level
- A minimum of 3 to 5 year’s experience working in the healthcare sector with a focus on Quality

Improvement and/or Knowledge Translation
- Experience and demonstrated ability in coaching, mentoring, and facilitating teams and individuals in lean, models for improvement and other quality improvement methods; ability to do this at all levels of an organization: senior executive, mid-level leaders, physicians, and front line staff (Value

Stream Mapping and Kaizen events preferred)

**Significant Working Conditions**
- Flexibility of hours - occasional evening or weekend work may be required
- Flexible working sites
- Valid driver’s license required
- Vehicle required

**Remuneration**:$31.76 - $38.26
**Band**:D
**Please note**:All other conditions of employment are set out in the collective agreement between SCHC and SEIU.
- We would like to thank all applicants; only those invited to interviews will be contacted. _

As an employer, we strive for excellence as a workplace and are committed to building a workforce that enhances our capacity to meet the needs of the diverse communities we serve. SCHC is committed to providing a barrier-free environment for all stakeholders including our clients, employees, job applicants, suppliers and any visitors who may enter our premises, access our information or use our services. We respect and uphold the

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