Food & Beverage Manager

5 months ago

Harrison Hot Springs, Canada Harrison Hot Springs Resort Full time

**Harrison Hot Springs Resort **is currently recruiting for the position of** Food and Beverage**

**Manager**.

**About our company**:
Harrison Hot Springs and the Eastern Fraser Valley is a beautiful place to live, work and play.
We would love to have you join our amazing team and share the high quality of life that we
have come to enjoy.

At Harrison Hot Springs Resort, our guests discover a location unlike any other destination in
the world. We know the care and customer service we offer our guests leads to special
experiences for them. We endeavour to exceed guest expectations and deliver outstanding
products and hospitality services. Even though we welcome thousands of guests each year, we
will focus on individuals and what we can do to make them feel like they are at home.

Overlooking Harrison Lake, the Harrison Hot Springs Resort offers the following amenities: five
mineral hot springs pools, the Healing Springs Spa, three restaurants and a coffee bar, extensive
banquet and catering options, Resort Golf Course and Resort Marina.

***:
Reporting to the General Manager, the Food and Beverage Manager is responsible to assist
with daily operations of the food and beverage outlets, including planning, organizing,
directing, controlling and evaluating operations to continuously improve guest services.

**ESSENTIAL DUTIES AND RESONSIBILITIES**:

Assume leadership role in the financial success of the food and beverage operations.

Ensures that the Food and Beverage Department is profitable in all of its Departments.

Controls Labour Cost to the target set.

Direct supervisory staff in the efficient and safe operation of all food and beverage
operations.

Ensure proper guest service is delivered in the operations.

Make certain that all procedures, control systems, and other established operating plans
are understood and implemented by members of the food and beverage service
management staff.

Coordinate and communicate all disciplinary actions within the food and beverage
service department.

Inspect all Harrison Hot Springs Resort and Spa food and beverage operations on a daily
basis.

Take responsibility for all administrative functions in the food and beverage service
departments.

Assume responsibility for the training and standards of the service personnel.

Take responsibility that all service personnel are trained in Wine and Liquor Service.

Take responsibility for the cleanliness of all Food and Beverage areas.

Discuss and plan special events with the Executive Chef.

Assume responsibility for proper maintenance and repair of assets.

Propose capital expenditure needs.

Act in a leadership role in menu development in conjunction with the Executive Chef.

Support and ensure compliance with the Company’s environmental initiatives.

Coordinates and facilitates department meetings.

Other job related duties may be required.

**SUPERVISORY SKILLS: **

Oversee a team of up to 90 staff, including:

- The Copper Room
- The Lakeside Café
- Room Service
- Miss Margaret’s
- Islands Bar
- Kitchen (periodically)

Planning, assigning, and directing daily tasks

Managing all staffing issues

Addressing complaints, grievances, and resolving problems

**QUALIFICATIONS:
College or university education in a related field is preferred.

Minimum of 5 plus years food and beverage experience required.

Minimum of 3 plus years previous management experience required.

Must have Food Safe Certification.

Must have management Serving it Right certification.

Must have minimum 3 plus yeas of supervisor experience.

Must have the ability to work varied shifts.

Must have strong verbal, written, and interpersonal skills.

Must be able to read, write, speak, and understand English well.

Must be able to read, write, and comprehend a wide variety of reports including capital
project requests, critique and review of operations, answer to guest complaints, and
other normal business communications.

Must be computer literate, Microsoft Office and particularly Word and Excel.

POS experience required particularly with Micros.

Must have knowledge of food and wine service and preparation in a manner consistent
with management of a wide variety of restaurant operations.

Must be able to read and comprehend current union contract, resort and corporate
policies and procedures, and Loss Control manuals.

Requires a high level of concentration and attention to detail.

Requires the ability to work independently, prioritize work, and make decisions
regarding correct formatting of work.

**ONLY APPLICANTS LEGALLY ELIGIBLE TO WORK IN CANADA WILL BE CONSIDERED. **
**FORIGN APPLICANTS MUST INCLUDE A COPY OF THEIR CANADIAN WORK PERMIT FOR**

**THEIR APPLICATION TO BE CONSIDERED.

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