Dental Office Manager

3 weeks ago


North York, Canada North York Dental Full time

Does leading an organization that keeps your community healthy and smiling excite you? Do you think that building and developing a diverse team focused on customer service would fulfill you? Well, guess what??

If you answered yes to the questions above and you have experience in the **dental field,** we have the perfect job for you, **WE ARE HIRING an Office Manager** to support our team at North York Dental.

This is an **in-office role**, we are looking for someone able to be at the clinic 40 hrs a week.

**Who are we?**

We are an organization that offers employees a wealth of challenging and rewarding career opportunities. We are a successful and fast-growing company that values diversity and innovative thinking and fosters a culture of performance and accountability. We invest in the growth and development of our employees by offering a wide range of career paths, comprehensive training, and leadership development opportunities.

**Who do we have in mind?**
- We are looking for someone with **drive and passion** for customer service, who is able to manage the business leading by example
- **Our most important asset is our people**, so we need someone ready to hire and develop A-players with transparency and respect
- Someone willing to work alongside the team to **promote alignment** in helping our patients get healthy, and stay healthy, by providing the highest quality clinical experience to every patient, **through improved treatment planning** within the practice and clinical team.
- Last but not least, we want a fast learner, a critical thinker capable of turning data into knowledge with experience managing dental KPI’s.

**What would you be accountable for?**
- Achieve the annual revenue budget
- Re-activate our current patient base that have unscheduled hygiene
- Support ongoing management of pre-booking appts.
- Manage and maintain a staffing strategy that manages staff efficiency
- Manage and maintain a dental supply strategy by working with your team and external vendor.
- Increase our customer satisfaction and constantly measure our KPI’s
- Performance management with an open communication policy
- You will be accountable for being creative, from conflict resolution to new initiatives creativity is a plus, we want to hear your ideas.

**In terms of qualifications?**
- Not going to lie this is a challenging role, so you will need to have 3 to 5 years of experience leading a team
- The dental field is highly regulated environment, so we are looking for someone with experience managing a dental or medical office.

**What do we offer?**
- We have a great benefits Package with extended Health Care
- Salary abodes the market with an extra bonus
- Mentorship and training programs

If you believe that this could be an exciting challenge for you, please apply,** we want to meet you**

North York Dental is an equal-opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please inform us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



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