Dental Receptionist

6 months ago


York, Canada Weston Dental Office Full time

'''Duties'''
- Greet and welcome patients as they arrive at the dental office
- Answer phone calls and schedule appointments for patients
- Verify insurance coverage and collect necessary patient information
- Maintain electronic medical records using dental software such as Tracker
- Assist with billing and processing insurance claims
- Provide excellent customer service and address patient inquiries or concerns
- Manage patient flow and ensure a smooth operation of the front desk
- Coordinate with dental staff to ensure efficient patient care

'''Requirements'''
- Minimum three years previous experience working in a dental office or medical office setting preferred
- Familiarity with electronic medical records systems, such as Tracker
- Knowledge of dental terminology and procedures is a plus
- Proficient in using phone systems and handling multiple phone lines
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Professional demeanor and ability to maintain patient confidentiality

**Job Types**: Full-time, Part-time

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- York, ON M9N 1W2: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 3 years (required)

Work Location: In person


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