Interim Manager, Operations and Risk

2 weeks ago

North York, Canada Flemingdon Health Centre Full time

**Job Title**:
Interim Manager, Operations and Risk

**Employment terms**:
35 hours/week, evening and weekend hours can be expected and are based on your availability.

**Salary range**:
$74,280 to $84,317 per year, plus benefits and HOOPP pension plan

**Expected start date**:
ASAP

**Expected end date**:
6 months contract with a possibility of extension.

**Number of positions**:
1

**Reporting to**:
Director, Operations and Organizational Systems

**Locations**:
Flemingdon Health Centre at 10 Gateway, Fairview Health Centre at 5 Fairview Drive and Health Access Thorncliffe Park (HATP) at 45 Overlea Blvd

**Application deadline**:
March 3rd, 2024 by 5:00pm Eastern Time

**Application Process**:
Please include a cover letter and resume in a single file.

**Background**:Flemingdon Health Centre (FHC) is an engaged and involved member of some of Toronto’s most dynamic neighborhoods; Flemingdon Park, Fairview and Thorncliffe Park. FHC is a registered charity and an incorporated not-for-profit Community Health Centre (CHC), with a vision of Strong Healthy Communities. Across our three sites, we provide a range of health-related services based on the social determinants of health with extensive community engagement.

At FHC, we believe that health is much more than just the absence of disease. Our approach to community health encompasses the social determinants of health which includes: education, employment, isolation, food security and social supports, and utilizes a community development model to promote health, prevent disease, and strengthen community capacity. We value health equity, inclusion, community engagement, accountability & transparency, excellence and collaboration & partnerships.

**Position Summary**:
The Interim Manager, Operations and Risk ensures business continuity at all three of FHC’s locations in the areas of facilities, vendor contracts, organizational risk and capital planning management.

**Responsibilities include**:
**Facilities Management**:

- Plan, direct and supervise facilities management including building/equipment maintenance, cleaning and repairs, organizational systems such as phones, security, office equipment and supplies, and contractors at all FHC sites
- Ensure all planned and essential service maintenance is performed and documented
- Train and support staffs responsible for facilitating site specific duties such as liaising with cleaners and contractors, ordering of supplies and equipment, etc.
- Develop, implement and continuously improve policies and processes related to site operations including planned preventative maintenance and issue resolution
- Develop, negotiate and monitor lease negotiations for all equipment and premises
- Plan, manage and report on facilities budget

**Contract Management**:

- Evaluate, negotiate and execute contracts, including monitoring contract lifecycle: adherence to contract requirements (SLAs, quality, cost, etc.), closeout, extension or renewal as appropriate
- Manage vendor and outsourced relationships including maintaining accurate correspondence and documentation, processes, productivity reviews, contracts and issue resolution
- Optimize vendor contracts to improve value for money
- Prepare reports and briefs for the Senior Leadership Team evaluating contract services
- Develop and manage standard approach to organizational RFP/RFQ process

**Risk Management/Emergency Preparedness**:

- Ensure appropriate health & safety standards are met
- Ensure compliance of legislative and sector standard requirements such as AODA, Privacy and Occupational Health and Safety and by coordinating with members of the Management Committee
- Participates in the Health and Safety Committee including responding to and investigating concerns and complaints from staff and investigating accidents/injuries that occur in the workplace
- Partner with the leadership team to implement programs / plans related to: environmental health and safety, security of building and physical assets, emergency response, and business continuity
- Manage annual review of insurance policy and interface with insurance providers regarding adequacy of coverage
- Ensure security and emergency preparedness procedures are implemented properly
- Plan, direct and supervise risk management policy review cycles

**Capital Planning Management**:

- Develop and implement 3-year and 10-year capital plans for both equipment and building repairs/replacements aligned with the strategic needs of FHC
- Plan, source and implement CIRF, FCAP and other capital processes
- Develop reports for the Senior Leadership Team and Board Committees for the approval of capital projects including regular project status updates
- Ensure the timing of capital expenditure is aligned with the organization’s cashflow needs
- In partnership with third-party vendors, oversee the procurement and implementation of capital projects

**Other responsibilities**:

- Act as a Privacy Officer, overseeing priva

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