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Sales Manager

3 months ago

Chilliwack, Canada TYCROP Trailers Full time

**WHO WE ARE**

At **TYCROP Trailers Inc.** we develop solutions that put our customers equipment FIRST in the market, put our customers FIRST in business and put operators FIRST in safety and efficiency.

We are growing We have expanded our business and our products. Previously a division of TYCROP Manufacturing Ltd., TYCROP Trailers Inc. is now a stand-alone business We still make the trailers we’re known for, but we have expanded our product lineup to help meet the growing demand for energy in North America.

**THE ROLE**

The Sales Manager is responsible for planning, directing and coordinating Sales Team activities, including market research, dealer management, and customer care in an effort to exceed sales targets. This role is responsible for driving sales growth by developing and executing strategies that increase market share, and enhancing customer relationships. This individual identifies revenue-generating opportunities; helps guide key client relationships that align with the TYCROP Trailers overarching mission and purpose; and supervises sales representatives to optimal performance, productivity, and efficiency through the deployment of effective sales methods and strategies.

**RESPONSIBILTIES**
- **Sales Strategy**: Liaise with the COO to develop and implement comprehensive sales strategies that align with TTI’s capabilities and market demands.
- **Customer Relationship Management**: Build and maintain strong relationships with key customers, distributors, and end-users.
- **Market Research**: Conduct market research to identify new opportunities, track industry trends, and gather competitive intelligence.
- **Product Research**: Conduct market research to identify new opportunities, track industry trends, and gather competitive intelligence.
- **Dealer Management**: Execute a dealer network strategy based on market research, negotiate new dealer contracts, evaluate and monitor contract performance to ensure compliance with contractual obligations and to determine need for changes.
- **Product Knowledge**: Have a deep understanding of TYCROP Trailers manufacturing processes, product specifications, and industry standards in order to effectively communicate value propositions to customers.
- **Pricing and Negotiation**: Develop pricing strategies that ensure profitability while remaining competitive in the market. Lead contract negotiations with key customers.
- **Aftermarket Sales Support**: Oversee all aftermarket sales services to ensure customer satisfaction in order to address any issues related to product performance
- **Revenue Forecasting and Reporting**:Track sales metrics, analyze data, and prepare reporting on sales performance and targets and market trends ensuring consistent revenue streams for each product category
- **Continuous Improvement**: Improve processes and policies in support of organizational goals. Formulate and implement new sales initiatives, tools and strategies to maximize output.
- **People Management**: Provide leadership and guidance to the sales team, setting targes and monitoring performance, while leading training and motivating the team as needed.
- **Collaboration with Production**: Coordinate and monitor the work of the Sales Team. Monitor performance and implement improvements. Ensure quality of products. Manage quality and quantity of employee productivity. Provide support where necessary.
- **Compliance and Documentation**: Ensure all sales activities comply with industry regulations, company policies, including contracts and customer requirements.

**QUALIFICATIONS**
- Post-secondary education in commerce, management or previous industry relevant experience
- Knowledge and experience in organizational effectiveness and operations management
- Knowledge of business / management / HR / Information technology skills / Supervision
- Work closely with all managers and leaders
- Scheduling with leads as to workflow throughout the department
- Conducting of excellent communication to all employees, vendors, customers etc
- Demonstrate teamwork and commitment to ongoing training for success in this position
- Customer care experience
- Create and maintain budgets
- Computers Skills - Proficiency in MS Office suite
- Knowledge of Lean methods and concepts
- Practices safe work procedures at all times - lead by example
- Problem solving, job task planning and organizational skills
- Flexible and willing to adapt to different project requirements
- Excellent interpersonal skills & team building skills
- Effective verbal and written communications skills
- Attention to detail, high level of accuracy, and superior organizational skills
- Follows and give oral and written instructions; maintains cooperative working relationships; demonstrates sensitivity to, and respect for a diverse population

**WORK ENVIRONMENT**

This position is primarily office-based but requires regular visits to the production floor and occasional travel to supplier sites. This role