Account Executive, Personal Insurance

4 weeks ago

Vaughan, Canada Masters Insurance Full time

**Position Summary**

**Benefits**
- Competitive compensation package
- Generous health and dental benefits program, including Healthcare Spending Account
- Robust Group Retirement Savings program with company matching
- Reimbursements of license fees and professional membership dues
- Full support of continuing education and growth opportunities, including career mentorship with senior management
- Hybrid work schedule that supports work-life balance
- Epic year-round employee events
- Wellness programs, including a special initiative for new moms
- Opportunities to give back to our communities through philanthropic programs
- Membership to an exclusive employee discount program
- Discounts to gym membership and select local retailers

**_Masters assist employees by paying for work related courses, as well as annual licensing and designation fees, including RIBO, CAIB, CRM and CIP designations_**

**Key Accountabilities**

Business Development and Remarketing
- Solicit new business sales via inbound and outbound calls, leads provided
- Gather underwriting information, such as ordering MVR's, Autoplus, Hits and Ezitv
- Perform quotation transactions (Compu-Quote)
- Recommend additional coverages and pursue cross selling / up selling opportunities
- Meet with clients offsite to deliver and review insurance policies (mínimal travelling required)
- Analyze and review premium comparison reports with clients

**Renewals**
- Perform annual renewal reviews and risk exposure analysis of policies
- Provide competitive quotes to clients
- Process insurance policy changes, renewals and cancellations
- Communicate and confirm coverages to clients
- Maintain control of renewal expiration lists, binders, audits, and aged receivables

**Customer Service**
- Formulate and foster strong working relationships with the client and insurance company underwriters
- Respond to client inquiries, company requests and insurance company representatives
- Provide customers detailed explanations on Masters products and services
- Advise clients regarding insurance coverage(s) and risk management issues
- Prepare proof of insurance (binders and endorsements) for financing and lease companies
- Process insurance policy changes and cancellations

**Agency Management / File System**
- Update and maintain electronic client files and ensure all required documentation and activities are recorded
- Perform other related duties and special projects, as required

Required:

- RIBO License
- Minimum of two (2) years of work experience in a personal lines department at an Insurance Brokerage in a similar role with similar duties and responsibilities
- Understanding of personal lines underwriting and coverages
- Knowledge of uploading and processing new business and policy changes to company portals Aviva, Intact, Northbridge, Economical / Definity and Travelers is preferred
- In the process of completing CAIB, CIP and/or CRM designations
- Proficient in Microsoft (MS) Office Programs, including Outlook, Word and Excel

An Asset:

- Completed CAIB, CIP and/or CRM designations
- Familiarity with The Agency Manager (TAM)

**Skill Sets Required**
- Effective verbal and written communication skills
- Excellent organizational and time management abilities
- Self-motivation with ability to problem-solve with limited supervision
- Flexibility to work in a fast-paced and dynamic environment with changing priorities
- Ability to work independently and as a team member
- Willingness to mentor and train colleagues when required
- Accurate data entry skills with extra attention to detail and overall accuracy

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