Automotive Collision Repair Shop Manager
2 weeks ago
**Reports to Executive Management**
**Responsibilities include, but are not limited to**:
- Plan and adjust the workloads of technicians to match their skills and abilities;
- Monitor & track the stock levels and maintain minimum stock levels of all stocked items & supplies at all times;
- Supervise the activities of production and service technicians to ensure efficient job performance and timely repairs;
- Oversee the procurement of vehicle parts, automotive equipment, and various other items required in departments;
- Review customer’s repair orders and inspect the quality of a technician’s repairs before the release of vehicles;
- Ensure adequate maintenance of tools, equipment, and other materials in the workshop;
- Negotiate, interact, and manage relationships with parts vendors;
- Responsible for job allocation and job flow in the workshop including job scheduling and technician allocation for day-to-day operations;
- Prioritize work & manage time effectively to meet demands and customer needs while handling a diversity of tasks simultaneously;
- Monitor & manage shop workflow to ensure timely delivery of vehicles to customers as per the promised times;
- Oversee the disposal of wastes such as used paint and hazardous waste in adherence to health and safety laws.
- Oversee the accounts receivables and ensure that the administrative assistant is following up on receivables.
- Report weekly numbers to accounting as directed
- Ensure EVERY vehicle has an open work order in the shop
- Ensure all payments are accounted for when dealing with customer payments. No vehicle is to leave the shop without payment or purchase order from the fleet or customer pay
- Develop and maintain relationships with new fleet accounts, insurance partners, and dealerships.
**Skills and Experience**:
- Ability to find solutions to problems and make various decisions;
- High school or higher level of education;
- Ability to manage customers/staff in a professional manner and inspire their confidence and trust;
- Strong automotive background with minimum 5 years of experience in automotive shop management;
- Ability to multitask, adapt and cope with challenging situations;
- Ability to plan, organize and follow up on the team’s activities;
- Effective oral and written communication skills.
- Ability to adapt and manage various personalities;
**Job Types**: Full-time, Permanent
**Salary**: From $80,000.00 per year
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Gloucester, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Automotive Repair: 1 year (preferred)
Licence/Certification:
- Red Seal license (preferred)
Work Location: One location
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