Attendant Reception: Adoptions

4 weeks ago


Nepean, Canada Ottawa Humane Society Full time

Under direction of the Supervisor: Customer Service, the Attendant: Adoption Reception is responsible for greeting and directing clients, assisting with operations of the Ottawa Humane Society (OHS) store and assisting with adoption of OHS animals.

We offer a competitive wage range 19.89- $22.42 per hour, commensurate with experience.

**What would you do?**
- Greet visitors and clients of the OHS and direct them as appropriate
- Provide general information to OHS clients about adoption processes
- Ensure all animals available for adoption are appropriately advertised on the OHS website
- Provide information to OHS customers on good animal care practices
- Provide adoption follow-up services and direct issues appropriately
- Support operations in the Buddy and Belle retail boutique by processing sales transactions, maintaining and organizing stock, and promoting OHS goods for sale
- Accept and record donations as required
- Maintain the Adoption center and Buddy and Belle boutique area, facilities and equipment
- Accept and manage OHS payments and donations as required
- Support the activities of coworkers ,volunteers ,students and work placements and provide orientation and training as required
- Be thoroughly familiar with pertinent legislation, regulations, guidelines, OHS policies and good animal care practices
- Produce and maintain accurate reports, records and files
- Participate in the supervision, evaluation, training and other meetings as required
- Participate in the identification and evaluation of OHS program goals and objectives
- Participate in professional development opportunities
- Represent OHS in a professional manner
- Participate in the public relations and promotional activities as required
- May be required to assume some of the responsibilities of Customer Service Representative :Adoptions or Intake

**What are we looking for?**
- Secondary school diploma or equivalent
- Minimum one year education or experience in office administration
- Minimum of one year experience customer service experience
- Proficiency in Microsoft Office Suite
- Animal handling experience preferred
- Chameleon or other database experience is an asset
- Professional working proficiency in spoken and written English and French is required

**Job Type**: Casual

**Salary**: $19.89-$22.42 per hour

Schedule:

- Weekend availability

COVID-19 considerations:
Individuals are required to be fully vaccinated against COVID-19 as a condition of being hired by the OHS. Medical exemptions and accommodation under human rights legislation are considered under the vaccination policy.

Ability to commute/relocate:

- Nepean, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Customer Support & Client Services Occupations: 1 year (required)
- office administration: 1 year (required)

**Language**:

- English (required)
- French (required)

Work Location: In person



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