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Wine Lead

4 months ago

Toronto, Canada Eataly North America Full time

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim... for our guests to:

- EAT authentic Italian food at our restaurants, cafés and to-go counters
- SHOP a selection of high-quality Italian, local and homemade products
- LEARN through our classes and our team’s product knowledge

**Job Description**:
The Wine Shop Lead provides an exceptional guest service experience while driving sales and serving as the liaison between the team and Market Manager. Reports to the Market Manager.
- Provides prompt, efficient and friendly guest service
- Educates guests about Italian wine and assists with wine tastings
- Receives and stocks wine and wine store merchandise
- Assists with wine store inventory, invoice review and requisitions
- Rotates, faces and replenishes merchandise and ensures highest quality standards are met
- Answers the telephone promptly and provides friendly, helpful service to customers who call
- Assists with scheduling and administrative duties
- Performs other duties as required or assigned

**Qualifications**:

- High school graduate or equivalent
- 2+ years of wine sale experience
- Excellent communication skills
- Basic math skills
- Extensive knowledge of wine, in particular Italian wine

**Job Requirements**
- Availability to work onsite with a flexible schedule often including evenings and weekends
- Ability to lift up to 50 pounds
- Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Additional Information
**Benefits and Perks**
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more