Client Care Representative

1 day ago


Kamloops, Canada HUB International Full time

Hi, we’re HUB

We are proud to be ranked 5th among the world’s largest insurance brokerages where we advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy - so you’re ready for tomorrow.

We believe in our people - they are the best in the industry We encourage and support each other and want to see our people grow. With this, we have implemented many leadership development programs and support career advancement If you are a lifelong learner looking for an advancing and rewarding career, please read further to see what this job entails.

The Opportunity

As a Personal Insurance Advisor, you will help protect individuals most valuable assets. In this role, you will provide outstanding client service through your positive, friendly manner while educating clients in your excellent product knowledge in habitational, travel, and automobile insurance.

A day in the life
- Engage with clients to understand and advise on their insurance needs to help develop the best coverage needed in all things Personal Insurance (habitational, travel, automobile)

Follow-up regularly on sales leads and referral prospects

Process and conduct renewals and ensure policies are processed and issued accurately in a timely manner

Achieve sales and retention goals and targets

Maintaining a high level of knowledge in all our Personal Lines and Auto products through continuous education and learning opportunities

What you bring
- Minimum 1-year Personal Insurance experience

Level 2 General Insurance License is an asset, but not required

Desire and proactive ability to deliver exceptional client service

Demonstrated ability to work in a high-volume, fast paced team environment

Keen eye for detail and high sense of urgency

Strong communication skills in both written and verbal

Demonstrated ability to drive sales initiatives

Industry designation would be considered an asset (CIP, CAIB, CRM, General Insurance & Risk Management Diploma)

The employment offer is contingent upon completion of a successful background check.

Why Join HUB?

An exceptional and welcoming company culture

Excellent compensation, benefits, RRSP match, referral incentives, and company perks

Paid educational training and vast learning opportunities

Room for advancement and growth within the organization

Paid half a day off for volunteering in your community
- HUB is a company that gives back and is active in our communities

Paid day off for your birthday - we want to celebrate you

What makes us different than all the rest?

**Our Vision**: To be everywhere risk exists - today and tomorrow. Helping protect what matters most.

**Our Mission**: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

**Our Core Values**:
**Entrepreneurship**: We encourage innovation and educated risk-taking.

**Integrity**: We do the right thing every time.

**Teamwork**: We work together to maximize results.

**Accountability**: We measure and take responsibility for outcomes.

**Service**: We serve clients, communities, and colleagues.

\#LI-POST

Department Sales

**Required Experience**: 1-2 years of relevant experience

**Required Travel**: No Travel Required

**Required Education**: High school or equivalent



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