Customer Service Representative

7 months ago

Barrie, Canada Great Lakes Water Solutions - 2208144 Ontario Inc. Full time

Join our team at Great Lakes Water Solutions as a full-time **Customer Service Representative. **Become our front line contact for our customer base. Ensure we have an organized schedule and play a vital role in ensuring the cleanliness, organization, and efficiency of our workspace. This multifaceted position combines customer service, scheduling, cleaning, office filing, and product stocking to create a seamless and productive environment for our team and clients.

**Key Responsibilities**:

- **Light Cleaning Duties**: Keep our workspace spotless and inviting by performing regular cleaning tasks, including dusting, vacuuming, and sanitizing common areas.
- **Office Filing**: Organize and manage physical and digital records to ensure easy access to important information and documents.
- **Product Stocking**: Maintain inventory levels of essential supplies and products, ensuring availability for staff and clients. Contact our supplier to order product.
- **Assistance with Administrative Tasks**: Provide general support across departments, assisting with tasks such as data entry and basic correspondence.
- **Team Collaboration**: Work closely with team members to address facilities-related needs and contribute to a positive office atmosphere.

**Qualifications**:

- High school diploma or equivalent required.
- Post secondary in the field of business/office work is a preferred.
- Customer service experience is essential.
- Strong organizational skills and attention to detail.
- Excellent time management and multitasking abilities.
- Excellent communication skills, both written and verbal is required.
- Self-motivated and able to work independently.
- Previous experience in cleaning, office filing, or similar roles will be helpful.
- Excellent computer proficiency, including familiarity with Microsoft Office Suite.
- Positive attitude and a willingness to contribute to a collaborative team environment.

**Why Join Us**:

- Room for growth and skill development within a supportive team.
- Competitive compensation
- Life insurance and extended health benefits
- Full-time permanent position at an established company within the water treatment field

If you are ready to take on a versatile role that encompasses customer service we encourage you to apply. To be considered, please submit your resume along with a brief cover letter outlining your relevant experience and interest in the Service Coordinator position at GLWS.

**Job Types**: Full-time, Permanent

Pay: $18.00-$19.50 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Extended health care
- Life insurance
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (required)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

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