![Georgian Chevrolet Buick GMC](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
4 days ago
**Customer Care Representative
- Inbound/Outbound**
Here at Georgian Chevrolet Buick GMC, we take caring for our customers very seriously. We believe that the best way we can show our customers our appreciation, is by how we take care of their automotive needs. We are looking for a focused, results driven, highly motivated individual to join our Customer Care Center.
Our Customer Care Center is open from 7am
- 6pm, Monday through Friday, and from 8am-1pm on Saturdays. Customer Care Representatives work 8-hour shifts, and occasional Saturday shifts as required.
**Duties & Responsibilities**
- Providing an exceptional level of care and professionalism for our customers
- Booking appointments for our service team
- Calling our customers to remind them when they are due for service in order to maintain their service cycles
- Reaching out to customers regarding special promotions in our service department
- Answering incoming calls for customer service and general inquiries
- Maintain a neat and organized area and presents a proper image to public according to dress code guidelines.
- Find solutions and answers to customer inquiries relating to service and the dealership
- Other duties assigned by the management team
**Why Work for Us?**
- No late nights, holiday or Sunday work
- Paid vacation days
- Hands on training and coaching, and open-door policy with management team
- Opportunities for advancement within the company’s organization
**Job Types**: Full-time, Permanent
**Salary**: $40,000.00-$52,000.00 per year
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Overtime pay
Ability to commute/relocate:
- Barrie, ON: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 2 years (required)
Work Location: In person
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