Corporate Health and Wellness Manager

4 weeks ago

Mississauga, Canada Chartwell Retirement Residences Full time

Chartwell Corporate Office
7070 Derrycrest Drive, Mississauga, Ontario L5W0G5
- Contract (Full-Time)
- Ref: 99999-99050-137311
- February 28, 2023

**At Chartwell, we’re all about Making People’s Lives Better for our residents, their families, and our employees. Join an exceptional group of diverse, caring, and passionate people who are inspired to make a difference in their own lives and are dedicated to delivering an experience that is personalized, memorable and feels like home for more than 30,000 residents across the country.**

Reporting to the Director of Care, the incumbent will prioritize the following responsibilities to

supervise, coordinate, and manage the activities of the health and wellness department of the residence to

which he or she will be assigned.

They will provide and direct nursing care and manage the human, financial and technical resources of the resident care service following all corporate procedures. In this permanent, full-time position, the incumbent will be assigned to various Chartwell Residences to fill absences and replace vacancies of Health and Wellness Managers. They will be assigned to work in a specific region and/or residence as required. The duration of the residence assignment will be assessed based on the support required.

**Key Accountabilities**:
**_Resident Relations:_**
- Ensures residents receive the appropriate level of care to meet their needs.
- Monitors the well-being of all residents.
- Conducts required assessments to support resident move ins and develop an exit strategy for resident move outs.
- Ensures the required documentation in all areas pertaining to the nursing process, provincial regulations and Chartwell policy and forms is completed including the Welcome to Chartwell Program.
- Effectively uses the nursing process of assessing, planning, implementing, and evaluating to provide high quality nursing care to the residents.
- Ensures the resident and/or their family (where designated) in decisions affecting their care.
- Establishes priorities based on individual resident’s needs, scheduled activities, and adjusts these priorities and activities to manage unanticipated events.
- Monthly review additional care needs of each resident, ensure addendums are signed, and collaborate with the Office Manager/General Manager regarding resulting care fees.

**_Leadership:_**
- Participates as a member of the management team and provides support to the other members of the team.
- Demonstrates ability in leadership, interpersonal skills, and creative resolutions.
- Demonstrates understanding and alignment with Chartwell’s Vision, Mission, and Values.
- Exceptional interpersonal skills to interact effectively and build relationships with individuals at all levels of the organization.
- Effective communication skills that include excellent written, oral, and listening skills.
- Effective and creative problem-solving skills combined with the ability to work independently as well as part of a team of multidisciplinary professionals.
- Provides orientation and continuing education to care staff.
- The ability to manage timelines, adhere to schedules, and manage processes.
- The ability to deal with challenging, competing, and changing priorities.
- Participates in hiring, termination, and training of care staff.
- Works with, monitors and supervises the members of the resident care team.
- Consults with and delegates appropriate activities to the care employees ensuring adequate levels of resident care and supervision.
- Monitors the activities of care team with respect to the direct care provided to residents.
- Promotes and ensures the implementation of Chartwell’s Care Programs.
- Collaborates on care priorities with the Senior Director of Care.
- Attends communication meetings as required.
- Reports on deficiencies and identified risks to the home’s operations leadership and the Senior Director of Care.

**_Marketing & Occupancy:_**
- Communicates with families, physicians, and outside community health care agencies as required.
- Supports sales in adhering to timely wellness assessment timelines.
- Works collaboratively with Retirement Living Consultant (RLC) to support sales.

**_Regulatory Compliance:_**
- Adheres to current legislative requirements, as well as the approved policies and procedures of Chartwell Retirement Residences with respect to nursing care.
- Ensures that the Care Department is operated efficiently and in compliance with all Provincial Health Legislation and other pertinent legislated standards and requirements.
- Ensures that the regulations under the Occupational Health & Safety Act are implemented.
- Ensures the maintenance of appropriate programs of orientation and staff development for care staff including Occupational Health and Safety.
- Ensures that optimal safety standards are maintained in the care department.
- Delegate responsibilities to the appropriate qualified staff according to the applicable legislat

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