Clinic Manager

5 months ago

Abbotsford, Canada Kinghaven Peardonville House Society Full time

Kinghaven Treatment Centre was established in 1971 as MSA Halfway House. Over the past 45 years it has evolved into one of the country’s premier intensive residential treatment centres having served in excess of 28,000 adult men who present with problematic use of mood-altering substances. Located in the tranquil Fraser Valley of British Columbia, our campus also includes the new George Schmidt Centre, a 31 unit second-stage housing facility.

**Position**:Clinical Manager (Temporary - Maternity Leave)

**Status**:Full-Time

**Location**: KInghaven Treatment Centre

**Work Schedule**: Monday - Friday (8am - 4pm)

**Union**: BCGEU

**Collective Agreemen**t: Health Sciences Professionals

**Grid Level**: Grid 14

**Wage**: $45.52 - $52.20

**Job Summary**:
Under the direction of the Executive Director, the Clinical Manager is responsible for the day-to-day operation of assigned programs at Kinghaven Treatment Centre. As manager you will successfully lead and manage people, programs, and services in order to meet the needs of the community, clients and stakeholders. Ongoing program development and evaluation is key to this role, ensuring the service remains relevant and is a leader in substance use and mental health services. Expected competencies for this position are leadership, communication, team management, problem solving, and knowledge of Regulation/best practice in substance use and mental health disorder service provision.

Lead people to cultivate an environment that inspires engagement, innovation, individual and team achievements and the provision of safe, quality care.

Recruit new staff and provide mentorship with relevant feedback to team members through recognition and performance improvement to increase employee engagement and retention.

Act as an advocate for clients and their families.

Establish and maintain effective working relationships with internal and external partners, such as physicians, pharmacists, and nurse practitioners.

Participate in planning of short and long term tactical clinical, operational service plans

**Key Duties & Responsibilities**:
Establish and support a strong, positive and vibrant program culture that reflects the vision of the organization and articulates its strategic plan

Participate in and support agency activities, vision, mission and values.

Provide Clinical Supervision to Counsellors

Ensure adherence to BC Residential Care Licensing Regulation in client support services

Provide overall supervision to all program and support staff at the treatment centre

Create, review and implement necessary health and safety protocols for clients and staff

Day-today supervision of union staff

Represent the organization at interagency meetings as appropriate or as requested by the Executive Director

Participates in management team meetings

Prepare necessary internal and external reports

Assist in recruiting and onboarding of new support and program staff

Assist staff in identifying areas for proactive improvement and professional development

Participate in ongoing professional development

Develops and implements essential service plans as a member of the management team and works during strikeout or lockout

Supervise practicum students

Devise evaluation strategies to monitor program performance and determine the need for improvements

Maintain and nurture a program structure that encourages direct communication and promotes an atmosphere of respect

Work with staff to design and implement professional development days to reflect program and professional training requirements

Work collaboratively with other managers across the organization

**Skills and Abilities**:
Knowledge of BC Residential Care Licensing Regulation an asset (or willing to learn)

Knowledge of best practice in service provision for individuals with substance use and/or mental health disorders.

Ability to provide guidance, coaching and supervision

Ability to assist on the development of professional and leadership skills of the staff

Good leadership skills, with experience in staff supervision and conflict resolution

Ability and willingness to work flexibly and towards common goals within a leadership team structure

Ability to communicate effectively in writing and orally with a wide range of stakeholders.

**Qualifications & Requirements**:
Master’s degree in counselling, social work, psychology or related field with a focus on work with addictions

Clinical counselling experience related to addictions/mental health services

Experience in Clinical Supervision an asset

Working towards or designated RCC status

Two (2) years of proven management/team supervision experience

Strong organizational and communication skills

Strong time management, documentation and reporting skills.

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

Pay: $45.52-$52.50 per hour

Expected hours: 37.5 per week

**Benefits**:

- Dental care
- Employee assistance program
- Ext

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