Restaurant Supervisor
6 months ago
**Responsibilities**:
- Ensure customer satisfaction while performing duties.
- Ensure product quality, restaurant cleanliness, maintenance and security standards are met.
- Ensure team provides fast, friendly, and accurate service.
- Ensuring all staff are knowledgeable about menu offerings, specials and individual ingredients.
- Scheduling restaurant staff.
- Delegate tasks to team and provide follow-up.
- Proactively assist fellow staff members.
- Engage each and every guest to ensure customer satisfaction is provided.
- Close registers, ensuring tills are balanced.
- Hiring and training.
- Schedule flexibility is a must as this position requires some AM and PM shifts.
- Communicate with FOH manager on a consistent basis.
- Assisting with store inventory and ordering.
- SERVER/BARISTA responsibilities.
- Reducing operational costs.
- Increasing productivity.
- Discuss, plan and implement new policies with FOH manager.
**Requirements**:
- Ability to listen and communicate effectively.
- Excellent customer service skills.
- Strong organizational and time management skills.
- Problem solver.
- Previous experience in a fast-service restaurant management role.
- Ability to work all shifts - we schedule to “guest need”.
- Ability to cross-communicate with front and back of the house.
Minimum of 2 years previous experience in a management role.
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Discounted or free food
- Extended health care
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
**Language**:
- English (preferred)
Licence/Certification:
- Smart Serve (preferred)
Work Location: In person
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