Winery Associate
3 months ago
Overview:
Duties include but not limited to:
- Assisting customers with indoor and outdoor wine tasting and purchases, while delivering outstanding customer service.
- Building enduring relationships with the winery's loyal customers by offering reliable and enjoyable experiences.
- Restocking shelves as necessary, ensuring the store layout remains tidy and organized.
- Handling online and phone orders, which includes processing payments, packaging wine, and providing after-sale services etc.
- Create, manage, and schedule engaging content for our social media platforms, including posts, stories, and videos. Interact with followers, respond to comments and messages, and build our online community.
- Develop visually appealing graphics, photos, and videos that align with our brand image and marketing goals. Experience with editing software is an asset.
- Track and analyze social media performance using analytics tools. Provide regular reports on key metrics, trends, and insights to optimize content strategy.
- Able to lift up to 40lb case
- Operating the Point of Sale (POS) system.
- Performing routine housekeeping tasks.
**Requirements**:
- Valid Smart Serve Certification
- Age of 18 or older
- **Experience or passion about social media operation is strongly preferred**:
- Strong customer service skills
- Able to work in a fast-paced environment
Availability requirement:
**Experience**:
Supplement Pay:
**Tips are provided by the customers directly (The company does not receive/share the tips)**
Pay: From $18.00 per hour
Expected hours: 20 - 30 per week
Additional pay:
- Tips
**Benefits**:
- On-site parking
- Store discount
Flexible language requirement:
- French not required
Schedule:
- Every Weekend
- Holidays
- Monday to Friday
Application question(s):
- Do you have experience or passion for social media operation?
Licence/Certification:
- Smart Serve (required)
Work Location: In person
Expected start date: 2024-10-01
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