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Retail Associate

7 months ago

NiagaraontheLake, Canada Diamond Estates Wines & Spirits Inc. Full time

Do you have a passion for wine and enjoy working in a dynamic industry? Are you ready to embark on an exciting new phase in your career with a growing company and enthusiastic culture? If so, then this may be the right opportunity for you.

Diamond Estates Wines & Spirits is the third largest producer of VQA wines in Niagara, Ontario, Canada and is looking to add Retail Associates to join our team.

Based in Niagara-on-the-Lake, ON and reporting to the _Retail Manager at _**Shiny Apple Cider **, the **Retail Associate **is responsible for consistent and outstanding hospitality for all visitors by providing a memorable and informative tasting experience.

The **Retail Associate **is additionally responsible for the generation of retail sales transactions, visitor experience, merchandising & tastings. Embracing the “Visitors First” standards is essential.

**Duties and responsibilities**
- **Retail Sales **Sell wine - this includes Wine Club memberships and retail related merchandise; employ personal style to meet daily sales targets Understand and operate cash register/POS Conduct formal tastings and winery tours with energy and enthusiasm Perform store open and closing procedures Accurate cash handling, daily cash reconciliation, banking as required
- **Visitor Experience **Unfailingly greet visitors to the winery with a sincere and welcoming attitude Understand the basics of wine and winemaking - strive to have in-depth product knowledge of The Wine Store wines and store merchandise Tend to the cleanliness and orderliness of the boutique, washrooms, merchandise areas, exterior areas
- **Merchandising **Rotation of stock (both wine and giftware); stocking deliveries Monitor store inventory, ensuring that the movement of all stock is being properly tracked and that the store is at optimum stock levels at all times; report replenishing needs to supervisor/manager Count monthly inventory as scheduled
- **Miscellaneous duties as assigned**

**Qualifications**
- High regard for personal presentation
- Dependable, punctual
- Constructive communication
- Confident, motivated nature
- Excellent people and relationship building skills
- Team player with positive attitude
- Able to professionally represent The Wine Store & Diamond Estates Wines & Spirits on
- and off-site with a friendly, outgoing personality
- Able to maintain control and composure in difficult situations and cope with hectic conditions
- Continuously learn and adapt to change
- Exhibit a desire for high standards

**Qualifications**
- Majority of time spent standing at the tasting bar, cash counter or otherwise on the "floor"
- Occasional off site functions and tastings.
- Seasonal work includes holidays, evenings, weekends
- Substantial time spent moving and stocking merchandise, and general housekeeping

**Physical requirements**
- Ability to lift 35+ pounds (equivalent of 1 case of wine)
- Stand for long periods of time