Customer Experience Representative

6 months ago

Ottawa, Canada Enterprise Mobility Full time

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now We are working towards our shared vision to be the world's best and most trusted mobility company.

The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Expereince Representative. The CXR will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CXR will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.

**Opening available at the following branch location**:
355 NEW YORK CENTRAL AVE

EMBRUN, ON K0A 1W1

Canada

Schedule: Monday-Friday 8am-5pm

**This is a full time position that pays $18.05 / hour**

We offer:

- Paid time off
- Consistent full time 40 hour per week schedule
- Employee discount
- Retirement savings plan
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Training and development

**Responsibilities**:
- Take incoming calls
- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors- Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned- Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone- Meet and greet customers in a friendly and timely manner- Provide directions and general assistance- Assist to assess condition of rental upon return- Process returns, check-ins and exit kiosk transactions- Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed- Understand and communicate rental terms and conditions, vehicle features and other services- May sell optional protection products, upgrades, fuel options and other additional equipment- Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance- Clean vehicle interior and exterior by hand or by operating washing equipment when needed- Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing- Perform miscellaneous and backup duties job-related duties as assigned
- Equal Opportunity Employer/Disability/Veterans_

**Qualifications**:

- Must be at least 18 years of age.
- High school diploma or above required; some college preferred
- Must have at least 1 year prior customer service, retail, or administrative support experience
- Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
- No drug or alcohol related conviction on driving record in the past 5 years- Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.
- Schedule: Monday-Friday 8am-5pm

  • Customer Experience Representative

    2 weeks ago

    Ottawa, Ontario, Canada Lennox International Full time

    Lennox International OverviewFounded over a century ago, Lennox International is an industry leader in energy-efficient climate-control solutions. Our commitment to sustainability and innovation drives us to create comfortable, healthier environments for our customers while reducing their carbon footprint.Career Opportunities at Lennox InternationalWe are...

  • Guest Experience Centre Consultant

    6 months ago

    Ottawa, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Experience Centre Consulant** **to join our Guest Services team!** **(Ottawa)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East Side...

  • Bilingual Guest Experience Centre Consultant

    6 months ago

    Ottawa, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Bilingual Guest Experience Centre Consulant** **to join our Guest Services team!** **(Ottawa)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East...

  • Recreation Experience Representative

    2 weeks ago

    Ottawa, Ontario, Canada Accora Village Full time

    Job Title: Recreation Experience RepresentativeAccora Village, a leading rental community in Ottawa, is seeking a Recreation Experience Representative to join our team. As a key member of our recreation team, you will be responsible for providing exceptional customer service to residents of all ages.The ideal candidate will have a passion for recreation and...

  • Customer Experience Specialist

    2 months ago

    Ottawa, Ontario, Canada beBee Professionals Full time $35,000 - $50,000

    Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Ottawa, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about...

  • Customer Experience Representative

    1 month ago

    Ottawa, Ontario, Canada Versature Full time

    About the RoleVersature Communication Corp is seeking a customer-focused individual to join our award-winning team as a Customer Experience Specialist. As a key member of our team, you will be responsible for providing exceptional customer service and support to our business clients.Key ResponsibilitiesProvide timely and effective support to customers via...

  • Customer Experience Representative

    6 months ago

    Ottawa, Canada Indigo Books & Music Full time

    **Company Description** 5 AM Availability Required** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting...

  • Customer Experience Representative

    5 months ago

    Ottawa, Canada Indigo Books & Music Full time

    **Company Description** 6 AM AVAILABILITY REQUIRED** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting...

  • Customer Experience Representative

    2 weeks ago

    Ottawa, Ontario, Canada Rogers Communications Full time

    About the Role:As a Sales Associate with Rogers Communications, you will play a key part in enhancing the retail experience in our stores by providing best-in-class service and value-added solutions to our customers. Your passion for technology and ability to connect with people will make you a valuable member of our team.Key Responsibilities:Enhance the...

  • Customer Experience Representative

    2 weeks ago

    Ottawa, Ontario, Canada Versature Full time

    Company OverviewVersature Communication Corp, o/a net2phone Canada is a leading VoIP telecommunications provider in Canada. Our mission is to deliver exceptional customer experiences through innovative solutions and dedicated support.About the RoleWe are seeking a highly motivated and tech-savvy individual to join our award-winning team as a Customer...

  • Customer Representative

    6 months ago

    Ottawa, Canada Natural Purity Full time

    An industry leader in environmental solutions is looking for Customer Representatives. The Customer Representative is responsible for the brand and market presence of a well-established environmental solutions company and establishing and continuing relationship development with our customers. Additionally, the Customer Representative is responsible for...

  • Customer Representative

    6 months ago

    Ottawa, Canada Natural Purity Full time

    An industry leader in environmental solutions is looking for Customer Representatives. The Customer Representative is responsible for the brand and market presence of a well-established environmental solutions company and establishing and continuing relationship development with our customers. Additionally, the Customer Representative is responsible for...

  • Customer Experience Leader

    6 months ago

    Ottawa, Canada Indigo Books & Music Full time

    Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...

  • Customer Experience Representative

    2 weeks ago

    Ottawa, Ontario, Canada Bell Canada Full time

    Company OverviewBell Canada is a leading telecommunications company that provides innovative digital solutions and seamless customer experiences.

  • Customer Support Representative

    5 months ago

    Ottawa, Canada LMG Full time

    LMG is one of the top consulting firms in the greater Ottawa area. We work with renowned clients in the telecommunications industry and are gearing up to launch a campaign focused on new technological offerings. We have our eyes set on one goal, to grow their consumer base and expand their brand reputation into new markets across the country. With the tools...

  • Customer Support Representative

    6 months ago

    Ottawa, Canada LMG Full time

    LMG is one of the top consulting firms in the greater Ottawa area. We work with renowned clients in the telecommunications industry and are gearing up to launch a campaign focused on new technological offerings. We have our eyes set on one goal, to grow their consumer base and expand their brand reputation into new markets across the country. With the tools...

  • Customer Experience Representative

    2 weeks ago

    Ottawa, Ontario, Canada Savers Value Village Full time

    About UsSavers / Value Village is a leading thrift retailer with a mission to champion reuse and inspire a sustainable future.We operate over 300 stores across the US, Canada, and Australia, offering a vast selection of gently-used items for sale. Our stores are staffed by passionate team members who share our values and commitment to reducing waste.As a...

  • Customer Service Representative

    6 months ago

    Ottawa, Canada Summit Marketing Solutions Full time

    We are all about the customer experience and ensuring they are always cared for at all costs. We are on a mission to find individuals who can create and deliver fantastic customer experiences. Our business is about making customers happy. That's all we do. Our Customer Service Representative team has helped companies build engaged, pleased, profitable...

  • Customer Service Representative

    1 month ago

    Ottawa, Ontario, Canada CB Canada Full time

    Job Title: Customer Service RepresentativeLocation: On-site with the teamDuration: 12 MonthsWe are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for supporting and expanding our large social media self-serve advertising customer base by demonstrating the value of advertising...

  • Customer Service Representative

    6 months ago

    Ottawa, Canada Fix Network Full time

    **Fix Auto Kanata is looking for a Customer Service Representative!**: As a **Customer Service Representative**, you will act as brand ambassador and provide positive brand experience to all customers. The role as a Customer Service Representative is to ensure that the customer receives a legendary customer service experience. If you are a people person and...