Implementation Specialist
3 months ago
**About reSolved **At reSolved, we partner with purpose-driven organizations to overcome complex challenges and amplify their impact. Our diverse team works across Canada, the US, India, and Europe, empowering clients by optimizing their technology and streamlining their processes.
**Job Overview **We are seeking a detail-oriented **Implementation Specialist** with 2-4 years of experience in system configuration and implementation. In this role, you will be responsible for customizing, developing, and supporting solutions tailored to client needs and objectives. You’ll translate business requirements into technical solutions, configure systems, and document processes while collaborating with internal and external stakeholders to ensure successful project delivery.
**Key Responsibilities**
- Translate client requirements into technical specifications and configure systems accordingly.
- Analyze customer processes, making improvement recommendations as needed.
- Provide project updates to Project Managers and relevant stakeholders.
- Collaborate with team members on testing and reviewing tasks.
- Understand reSolved’s software and stay updated on product releases.
**Qualifications**
- Bachelor's Degree in Business, Computer Science, Information Technology, or equivalent experience.
- 2-4 years of experience in system configuration and implementation.
- Strong verbal and written communication skills; fluency in English required (additional languages such as Mandarin, French, or Spanish are a plus).
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong time management skills and attention to detail.
- Ability to liaise with both technical and business stakeholders, acting as a bridge between groups.
- Experience with coding languages is an asset.
**Why Join reSolved? **At reSolved, we believe in collaboration, communication, and continuous improvement. If you thrive in dynamic environments and love solving complex challenges, join us in empowering organizations to make a positive impact.
**Inclusivity at reSolved **We are committed to diversity and welcome applicants from all backgrounds. Accommodations are available upon request during the recruitment process.
Pay: $60,000.00-$75,000.00 per year
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- Vision care
- Work from home
Schedule:
- Monday to Friday
Work Location: Hybrid remote in North York, ON M2N 6N4
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