Medical Office Administrator

6 days ago

Toronto, Canada HealthOne Toronto Full time

HealthOne, conveniently located in downtown Toronto’s Waterfront neighbourhood and steps away from Union Station, is currently seeking a **Medical Office Administrator** to provide high-quality patient care and efficient provider support within our busy Medical practice.

In this role, you will be responsible for all patient-facing administrative responsibilities for our family & walk-in clinic, including but not limited to, patient scheduling and intake, OHIP billing as well as taking payments for uninsured services, coordinating referrals, and contributing to the organizational effectiveness of the practice.

If you have experience in any type of medical administration role and thrive in a fast-paced environment, we want to hear from you

**Schedule**:
We are looking for someone that is able to join us in a full time capacity (35-40 hours per week). Most shifts will be scheduled Monday-Friday, but flexibility is required for Saturday shifts, as well as evening shifts during the work week.

**We are seeking an individual who is**:

- Friendly, approachable, and patient-oriented, whether you are welcoming them to the clinic, speaking with them over the phone or addressing/resolving a concern.
- Able to handle various administrative responsibilities and manage completing priorities effectively while remaining efficient in your delivery of tasks for all stakeholders (patients, medical staff and supervisors).
- Impeccably organized and can adhere to the systems & procedures of the office to facilitate effective operations.
- Eager to actively seek out opportunities to improve the overall patient experience, while aiming to maximize clinic performance and growth organically.

**Why work with HealthOne?**
- Supportive & positive clinic management and multidisciplinary team environment
- Regular staff engagement events; themed days, monthly birthday lunch, team building experiences, wellness seminars (with snacks), off-site end of the year celebration, etc.

**Compensation**
- Competitive hourly rate offered
- **Team member discount program on all services & products offered at HealthOne (Dental, Optometry, Skin Care, Massage, Psychotherapy, etc.)**

**Requirements**:

- 1+ years of medical administration experience, or an equivalent combination of education and professional experience
- Strong customer service skills, solid work ethic and keen attention to detail
- Proficient in MS Office (Word, Excel, Outlook) and experience using an EMR/CRM
- Ability to work weekends and evenings based on business needs

**Nice to Have**
- Familiarity with Practice Solutions (PS) software

**Company Profile | About HealthOne**

HealthOne is Toronto's full-service health facility that has been proudly serving Toronto for the past 10+ years. With 2 different locations, we offer complete health care solutions for the whole family including family doctors, walk in clinic and family practice, dental care, mental health, optometry, physical rehabilitation, skin care, and much more. Our licensed professionals are dedicated to each patient and will provide comprehensive and quality medical services in a modern, clean and caring environment.

At HealthOne we truly believe in holistic health care and would like to offer our patients a wide variety of treatment options to maintain and increase their well-being. We are deeply committed to providing personalized health care services through an integrated approach to help patients achieve optimal health.

**Job Types**: Full-time, Permanent

**Salary**: $15.50-$23.72 per hour

Schedule:

- Monday to Friday
- Weekend availability

Work Location: One location

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