Desktop Support Technician
5 months ago
(a) A+ Certification or equivalent experience
(b) Good working knowledge of Active Directory
(c) 2+ years’ experience providing technical support in a fast paced and constantly changing environment up to executive management level.
(d) Excellent customer service and communication skills including providing VIP support
(e) Experience supporting large Windows-based environments to desktop level with emphasis on Win 7 OS / office 2010 as well as Win 8 and O365
(g) Support of End User for video conferencing units.
(h) Support of mobile devices
Provide support on Client Windows platform, for desktop/end user technologies, collaboration tools, and mobile technologies and printing, this includes the laptop/mobile devices all, video conferencing, network/remote access this position works collaboratively with the Service Desk for end user break/fix and other support functions.
Duties shall include, but not be limited to:
- Diagnosing and troubleshooting desktop system, printer and operating problems
- Consulting and instructing users on hardware and software questions/issues
- Collaborate with other IT Services Data Center and Network Infrastructure teams
- Install, maintain and upgrade equipment and its associated infrastructure
- Runs diagnostic tests to isolate system problems as well as proactive activities
- Operating Systems Windows, OS-X
- MS Office (Windows and Mac) software
- Experience with Remote Support technologies such as Remote Desktop (Microsoft), Apple Remote Desktop, VNC
- Hands on experience removing viruses and spyware using various tools (Windows)
- Identifies, researches, and resolves technical problems including forming an RCA
- Documents, tracks and monitors the problem to ensure a timely resolution within an effected SLA window
- Installs, configure and maintain Mac, PC, peripherals (local and network printers, scanners), and other end user equipment such as Blackberries, iPhones and iPads, MAC Books, Laptops
- Excellent written and verbal communication and customer service skills with proven ability to work in fast paced environments
- Commercial experience in an IT support technician role that includes 2 years of technical support experience in a hybrid Windows and MAC environment
- Experience in working with a helpdesk operation, to include Windows and Mac clients
- Self-starter that is able to collaborate actively with others in a cross-functional team
- Proven attention to detail and high standards for quality
- Excellent organizational/administrative/technical skills with agility to re-prioritize as necessary
- Skilled in documenting written troubleshooting steps and instructions
- Business professional attire
Pay: $20.00-$35.00 per hour
Expected hours: 8 per week
Schedule:
- 8 hour shift
**Experience**:
- Desktop support: 3 years (required)
-
Desktop Support Technician
5 months ago
Mississauga, Canada Ovation work place services Full timeDesktop Technician will provide day to day local a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. f) Should have basic knowledge...
-
Desktop Support Technician
6 months ago
Mississauga, Canada Traffic Tech Inc. Full timeWho We Are: - When you join Traffic Tech, you join a team that keeps the global economy moving - literally. - Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With offices throughout North America, South America, Asia and Europe, the company offers progressive & efficient solutions...
-
Desktop Support Technician
5 months ago
Mississauga, Canada Ovation work place services Full time(a) A+ Certification or equivalent experience (b) Good working knowledge of Active Directory (c) 2+ years’ experience providing technical support in a fast paced and constantly changing environment up to executive management level. (d) Excellent customer service and communication skills including providing VIP support (e) Experience supporting large...
-
Desktop Support Specialist
4 weeks ago
Mississauga, Ontario, Canada Excis Compliance ltd Full timeJob SummaryExcis Compliance ltd is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing exceptional technical support to our diverse user base, ensuring seamless operation of desktop systems and applications.Key Responsibilities:Respond to and resolve support requests from users...
-
IT Desktop Support
2 weeks ago
Mississauga, Canada Adecco Canada Full timeAdecco Engineering and Technical Recruitment is needs an IT Desktop Support (Student) for our Mississauga based client. This position will be responsible for providing Information Technology (IT) technical support at the local operational level. Resolves entry level technical issues to the company's end point devises and conducts routine technical...
-
IT Desktop Support
7 days ago
Mississauga, Canada Adecco Canada Full timeAdecco Engineering and Technical Recruitment is needing an IT Desktop Support (Student) for our Mississauga based client. This position will be responsible for providing Information Technology (IT) technical support at the local operational level. Resolves entry level technical issues to the company's end point devises and conducts routine technical...
-
Desktop Support Specialist
1 month ago
Mississauga, Ontario, Canada Excis Compliance ltd Full timeJob Title: Desktop Support SpecialistJob Summary: We are seeking a skilled Desktop Support Specialist to join our team at Excis Compliance ltd. As a Desktop Support Specialist, you will be responsible for providing exceptional technical support to our diverse user base, ensuring seamless operation of desktop systems and applications.Key...
-
Desktop Support Engineer L1 CA
1 month ago
Mississauga, Canada Excis Compliance ltd Full timeJoinEXCISa leader in innovative IT solutions as aDesktop SupportEngineer. In this role you willprovide exceptional technical support to our diverse user baseensuring seamless operation of desktop systems and applications. AtEXCISwe value our employees and foster a collaborative environment wherecreativity and...
-
IT Desktop Support Manager
1 month ago
Mississauga, Ontario, Canada AtkinsRéalis Full timeJob Title: IT Desktop Support ManagerJob Summary:We are seeking an experienced IT Desktop Support Manager to oversee the desktop support team and ensure efficient and effective resolution of IT-related issues. The successful candidate will have a strong background in Windows operating systems and 0365 applications, with a minimum of 5 years of experience in...
-
Desktop Support Engineer L2 CA
3 weeks ago
Mississauga, Canada Excis Compliance ltd Full timeJoin EXCIS, a leader in innovative IT solutions, as a Desktop Support Technician.In this role, you will provide exceptional technical support to our diverse user base of over 200+ users, ensuring seamless operation of desktop systems, laptops, and servers. At EXCIS, we value our employees and foster a collaborative environment where creativity and...
-
Desktop Support Specialist
3 weeks ago
Mississauga, Ontario, Canada Excis Compliance ltd Full timeJob OverviewIn this role, you will work as a Desktop Support Engineer, providing technical assistance and support to our employees. Your primary responsibilities will include troubleshooting, resolving technical issues, and maintaining desktop systems, laptops, and servers. We are looking for a skilled and experienced professional to join our IT team.Key...
-
Desktop Support Professional
2 weeks ago
Mississauga, Ontario, Canada Excis Compliance ltd Full timeJob DescriptionA career-defining opportunity for a skilled Desktop Support Engineer to join our team at Excis Compliance Ltd.OverviewWe are seeking an exceptional individual to provide top-notch technical support to our diverse user base, ensuring seamless operation of desktop systems and applications. Our ideal candidate will possess strong problem-solving...
-
Desktop Support Specialist
5 months ago
Mississauga, Canada Sofina Foods Inc Full time**About us**: Sofina Foods is one of Canada’s leading manufacturers of primary and further processed protein products for retail and foodservice customers as well as international markets. We manufacture pork, beef, turkey, chicken and fish products in Canada and Europe. Our family of brands include Cuddy, Lilydale, Janes, Mastro, San Daniele,...
-
Manager Desktop Support
3 months ago
Mississauga, Canada AtkinsRéalis Full time**Manager Desktop Support** **Come join us in reshaping the future with AtkinsRéalis. AtkinsRéalis is dedicated in engineering a better future for our planet and its people.** **Position Overview**: The IT Desktop Support Manager will oversee the desktop support team, ensuring efficient and effective resolution of IT-related issues. This role involves...
-
Technical Desktop Support
4 weeks ago
Mississauga, Canada The Central Group Ltd. Full timeCentral is an industry leader in performance-driven marketing-at-retail solutions; specializing in both packaging and point-of-purchase (POP) display**:with clients across North America. Our dynamic company offers employees a collaborative, client-focused and business casual workplace with excellent benefits, and a unique supportive family culture. **JOB...
-
Desktop Support Specialist
4 weeks ago
Mississauga (Lisgar / Meadowvale), Canada Excis Compliance ltd Full timeJob SummaryWe are seeking a skilled Desktop Support Specialist to join our team at Excis Compliance ltd. As a Desktop Support Specialist, you will be responsible for providing top-notch technical support to our diverse user base, ensuring seamless operation of desktop systems and applications.Key Responsibilities:Respond to and resolve support requests from...
-
Manager Desktop Support
3 months ago
Mississauga, Canada AtkinsRéalis Full timeJob Description Manager Desktop Support Come join us in reshaping the future with AtkinsRéalis. AtkinsRéalis is dedicated in engineering a better future for our planet and its people. Position Overview: The IT Desktop Support Manager will oversee the desktop support team, ensuring efficient and effective resolution of IT-related issues. This...
-
Technical Desktop Support
4 weeks ago
Mississauga, Ontario, Peel region, Canada The Central Group Full timeCentral is an industry leader in performance-driven marketing-at-retail solutions; specializing in both packaging and point-of-purchase (POP) display with clients across North America. Our dynamic company offers employees a collaborative, client-focused and business casual workplace with excellent benefits, and a unique supportive family culture.If you...
-
Desktop Support Engineer L1 CA
1 month ago
Mississauga, Canada Excis Compliance ltd Full timeJoin EXCIS, a leader in innovative IT solutions, as a Desktop Support Engineer. In this role, you will provide exceptional technical support to our diverse user base, ensuring seamless operation of desktop systems and applications. At EXCIS, we value our employees and foster a collaborative environment where creativity and problem-solving thrive.Key...
-
Senior Desktop Engineer
4 weeks ago
Mississauga, Ontario, Canada Axelon Services Corporation Full timeJob Title: Senior Desktop EngineerJob Summary: Axelon Services Corporation is seeking a highly skilled Senior Desktop Engineer to join our team. As a Senior Desktop Engineer, you will be responsible for designing and developing the flagship Trader Desktop platform. You will work directly with end users on requirements analysis and capture, troubleshoot...