Staff Product Manager, Ai

2 weeks ago

Vancouver, Canada Clio Full time

-Clio
is more than just a tech company-we are a global leader that is transforming the legal experience for all by
bettering the lives of legal professionals
while
increasing access to justice

Summary:
Clio is more than just a tech company-we are a pioneer in legal technology with a mission to transform the legal experience for all. At Clio, you will have the unique opportunity to shape the future of legal technology, leveraging the momentum of our explosive growth and our position as a leader in the industry. With our recent valuation of $3B, Clio is the global operating system for law firms, empowering over 150,000 legal professionals across 130 countries. Our AI investments are at the forefront of our product innovation, supported by a world-class team of machine learning engineers, product designers and managers, who are pushing the boundaries of what’s possible in legal tech. We are bettering the lives of legal professionals with technology solutions that make legal work more efficient, seamless, and effective, contributing towards increased access to justice

Summary:
As the Staff Product Manager for AI, your role will be pivotal in defining and executing AI strategies that fuel Clio’s continued growth and cement our leadership in the legal technology space. You’ll lead the charge in creating AI-driven products and features that simplify complex legal workflows, improve productivity, and unlock transformative insights for legal professionals. With the backing of a fast-growing, high-performing team and a strong hold on the legal market, this is your chance to make an outsized impact in an industry undergoing rapid digital transformation.

This role can be performed from one of our Canadian offices, or remotely from the US or Canada or a combination of both. Some exceptions may apply.

What You’ll Do

Define and Execute AI Product Strategy- Own the vision, strategy, and roadmap for AI-powered products and features, aligning them with Clio’s overall business goals.- Translate complex AI capabilities into intuitive, high-value solutions for legal professionals, enhancing productivity, accuracy, and client outcomes.- Collaborate with engineering, data science, design, and legal experts to deliver domain-specific AI solutions that solve pressing industry challenges.

Deliver Measurable Impact- Drive adoption of AI features across Clio’s products by identifying clear customer use cases and integrating them into existing workflows.- Develop metrics to measure the success of AI capabilities, such as improvements in efficiency, user adoption, and retention.- Create processes to ensure continuous learning and iteration, leveraging feedback and data to improve performance.

Collaborate Across Teams- Partner with cross-functional teams to integrate AI seamlessly into Clio’s core platform, including features like document generation, legal chat assistant, recommendation engines, marketing automation, auto timetracking, hybrid search, RAG, predictive analytics, and more.- Work closely with leadership to align AI priorities with company goals and communicate product successes and opportunities.- Engage with external stakeholders, including legal professionals and industry experts, to refine use cases and validate product-market fit.

Lead the 0-to-1 Development of AI Initiatives- Take AI projects from concept to scale, focusing on key outcomes like enhancing legal workflows and enabling predictive decision-making.- Guide the development of AI-powered capabilities that deliver a competitive edge while maintaining high standards for privacy, security, and compliance.

Experience and Skills- 8+ years of product management experience, with 5+ years in AI/ML-based products.- Proven track record of delivering AI features that incorporate technologies such as LLMs, NLP, generative AI, and predictive analytics.- Strong understanding of the AI product lifecycle, including ideation, prototyping, production deployment, and monitoring.- Exceptional Analytical Skills: Proven ability to synthesize complex data and translate it into actionable product strategies and priorities.- Critical Thinking: Adept at identifying underlying problems and opportunities, even in ambiguous or rapidly evolving scenarios, and framing them in a structured, actionable way.- Data-Driven Decision Making: Expertise in leveraging data to validate hypotheses, measure success, and inform product direction.- Market Analysis: Deep understanding of AI industry trends, competitive landscapes, and emerging technologies to ensure Clio remains at the forefront of innovation.

Strategic Leadership- Demonstrated ability to align AI initiatives with broader company objectives, balancing technical possibilities with customer impact.- A strategic thinker with a customer-first mindset, capable of identifying opportunities where AI can deliver measurable value.- Experience working with cross-functional teams and leading through influence in a dynamic, f

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