Technical Project Manager

3 weeks ago

Vancouver, Canada Penny AI Full time

**About Penny**

Chris and David started Penny AI in 2018 in Squamish, BC (a bit north of Vancouver) after seeing an opportunity to solve a massive problem for millions of consultants around the world. We have now grown to a team of 100+ located across Canada and the United States. Penny has tens of thousands of users across four continents who trust Penny to help run their businesses.

Penny is on an upward trajectory with backing from top-tier Venture Capitalists in New York, San Francisco, Boston, Toronto and Vancouver. As we grow our team, we don't expect everyone to know every answer. You may build something that fails spectacularly, and that's ok. What is important is that you remain humble, you laugh a little, you learn, and together we find a way to succeed.

Diversity, inclusion and belonging is one of our core values and as we expand we are committed to finding talented people from a wide range of backgrounds, experiences and perspectives.

Learn about our hiring process here.

**The Role**

Penny AI is seeking an enthusiastic and self-motivated individual to join our team as a Technical Project Manager. We are looking for a triple threat with strong technical experience in Software development, agile project management, and product ownership.

In this role you will be responsible for liaising with our clients to identify product requirements, estimate level of effort, build delivery timelines, manage risks, and lead a team of developers in breaking down the work into user stories and sprint planning. This role will require close collaboration with the Product Manager and Solutions Architect to ensure new client requests align with overall product vision and capabilities.

**Essential job functions**:

- Effectively plan, prioritize, manage and execute project deadlines and deliverables for client facing projects of varying sizes.
- Define project and product requirements with clients, internal stakeholders and development team. Work closely with Penny's Solutions Team to ensure solutions fit product vision while meeting client's needs. Be comfortable communicating with stakeholders throughout the client's organization (e.g. Product, Engineering, QA, and Marketing teams.)
- Create and maintain comprehensive project documentation, plans and reports.
- Develop sprint plans and align resource capacity to ensure successful project outcomes. Lead team agile ceremonies.
- Manage project communications and presentations to clients.
- Identify and manage any risks within the project.
- Ensure timely communication on project issues and develop alternative plans to address the issues within project scope.
- Make sure that clients' needs are met as projects evolve. Work closely with account management to identify, document, and submit changes to scope for client approval
- Plan, execute, and monitor project progress in Jira and Confluence.
- Identify and implement process improvements to continuously improve the quality and efficiency of our project and development processes
- Act as Scrum Master and Product Owner to support and lead a matrix team of developers and QA to deliver high quality products within contracted timeframes and product content expectations, pivoting when necessary, while maintaining high levels of engagement and enthusiasm

**Requirements**:
We'd love to hear from you if you have
- 5+ years of proven work experience as a Technical Project Manager or similar role
- Beneficial if you have experience working as a software engineer in a SAAS product line
- Hands-on experience with project management and documentation tools (specifically Jira and Confluence)
- BSc in Business Administration, Computer Science, or related field
- CAPM/ PMP / PRINCE2 certification is a plus

**Benefits**
- Competitive pay and a slice of the pie (aka - stock options)
- 4 weeks of paid vacation plus statutory holidays, and your birthday off
- Start-up culture with an opportunity to make an impact in your role and our team immediately
- Excellent on-the-job learning opportunities to grow your skills
- Internet & Phone Allowance
- Health & Wellness Allowance
- Paid Sick/Wellness Days
- Paid Maternity/Parental leave
- GRSP Account (or 401K in US)
- Extended Healthcare Plan
- Learning & Development Allowance
- Childcare Allowance
- Flexibility to work from home and the office
- Join a friendly, progressive team who likes to organize fun activities and celebrate all-around awesomeness
- Location Remote, Canada (Flexibility to work within East Coast and West Coast hours.)

**Diversity, Inclusion and Accessibility

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