Mental Health

3 months ago


Toronto, Canada Fred Victor Full time

**INTERNAL/EXTERNAL**

**Job Title**: Mental Health & Addictions Supportive Housing Case Manager
**Position Type**: Bargaining Unit, Full‐Time, Permanent
**Number of Positions**:2_ _
**Rate**: $28.68 per hour
**Vacation**:4 weeks to start

**Benefits**:Group benefits with Life Insurance, AD&D, Extended Health, and Dental Care with

premiums 100% paid by the employer, LTD with premiums 100% paid by employees; paid
sick leave and float day

**RRSP**:RRSP with 6.5% employer contribution and 4% employee contribution after successful
completion of probation

**Hours**:37.5 hours per week (Mon-Fri 9-5 some flexibility expected)***
**Supervisor**:Senior Manager, Mental Health & Addiction Housing First Program***
**Posting Date**: September 16, 2024
**Application Deadline**: September 30, 2024_ _
**Location**: 800 Bay Street, Toronto, ON, M5S 3A9 and various sites

**Why Fred Victor?**
For 130 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our mission is to
improve the health, income and housing stability of people experiencing poverty and homelessness. We are
committed to ending homelessness, one person at a time.

**Mental Health & Addictions Supportive Housing Program **is a rent subsidy and case management ‘Housing First’
program designed to provide intensive case management and housing support to persons who:

- have severe and active substance use & mental health challenges.
- are experiencing homelessness or precarious housing.
- high intensity service use of emergency departments, hospitals, withdrawal management and/or the

criminal justice system.
The program works closely with Fred Victor’s Addiction Supportive Housing (ASH) with 4 case managers who work
closely to support program clients. The two programs manage 32 units of rent-supplemented housing, and several
individuals receive only case management support. The case managers provide intensive case management to
support 9 to 14 clients.

Our work is grounded in the lived experience of the clients and the communities we serve, understanding of social
determinants of health and the principles of anti-racism, anti-oppression, equity, excellence. We are an agile team that
promotes learning and innovation. We provide high quality case management services and housing stabilization
services to individuals experiencing homelessness in the community and dealing with severe & persistent mental health
difficulties.

**Does this sound like work you want to be a part of?**
We offer an opportunity to join a diverse team of caring professionals in a high-energy, supportive, and
collaborative work environment and a chance to make a difference. With over 60 programs and services and more
than 21 sites, there are lots of opportunities to grow your career with us. Many members of the management team
started in relief and front-line roles.

**What You Will Do**:

- Provide both on-site and community-based assessment and long-term case management services to

individuals living in units in various locations. Services are short-term and intended to connect individuals to
needed services to support their ongoing wellbeing.
- Provide intensive case management to support clients to stabilize their living situation. Identify client’s goals

around substance use, mental health, and treatment, which are all part of a comprehensive treatment
planning process which utilizes a harm reduction approach.
- Supports clients in the acquisition of skills in daily living, developing coping strategies and promoting new

behaviours that improve wellbeing and safety.
- Ongoing screening, assessment, monitoring, referral, advocacy, counselling, education, and life skills training

are all part of this program.
Case Managers work as part of a team to meet clients’ housing and other social and health needs. The program
works closely with a variety of health care professionals & coordinates services in various settings including, but not
limited to, hospitals, housing, incarceration systems, various treatment settings, etc.

**What You Bring to the Team**:

- Post-secondary education with a degree or diploma in Social Work, Social Services, or Health.
- A minimum of two years of experience within the homelessness services sector, preferably in concurrent

disorder services with an emphasis on providing support through a recovery and strength-based approach.
- Working knowledge of the Housing First, Harm Reduction, and Trauma-Informed frameworks.
- Engaging effectively with individuals experiencing serious mental health issues and/or addictions, cognitive

difficulties, brain injury or primary health care issues.

**What Sets You Apart**
- Works from a harm reduction approach with clients dealing with addiction issues.
- Exceptional ability to work cooperatively with team members, hospital personnel, other service providers and
- other stakeholders to better meet client’s needs.
- An understanding of the Mental Health Act and the processes in



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