Ramp Supervisor

3 weeks ago


Calgary, Canada SAMSIC ASSISTANCE Canada Inc. Full time

Summary:
As a Ramp Supervisor Agent, it is crucial to follow safety and security instructions based on internal and external regulations, which encompass both airline and regulatory requirements.

This role involves providing water and lavatory services and requires full-time availability. Therefore, you should be open to working at any time.

Job Duties:

- Follow all safety and security instructions, both internal and external (i.e. regulations from airlines).
- Implement, maintain, and closely supervise all safety and security measures related to people,

equipment, facilities and aircraft involved in the operation.
- Report the Quality, Safety and Security incidents to the management team.
- Participe to the continuous improvement of Ramp service by monitoring operational processes and analyzing Quality, Security, and Safety findings.
- Managing and supervising your staff to provide excellent customer service.
- Maintaining an understanding of and adhering to all applicable federal, state, airport, and company regulations, policies, and procedures.
- Build and maintain good relations with customers and airport authorities, report any irregularities, and take appropriate action.
- Participate and contribute to both internal and customer meetings, conduct daily shift briefings and safety meetings, and perform daily/weekly audits.
- Wear the required Personal Protective Equipment (PPE) appropriate for the job.
- As a ramp Supervisor, you will guide airplanes to the gate, lift, load, unload, and transport passenger bags to/from aircraft, and drive and operate ground equipment, such as tow tractors, tow bars, belt loaders, container loaders, baggage tugs, and more.
- Must be physically able to perform the job's essential duties, including standing, lifting, bending, stooping, walking, crawling, pushing, and pulling for extended periods.
- Push, pull, lift, and load up to 70 pounds (32kg) regularly.
- Work outside in all types of weather and around jet machinery noises.
- Other duties as assigned.

Qualifications:

- You must be able to work effectively in a team environment.
- Knowledge about the operation of Ground Service Equipment is required.
- Strong organizational and multi-tasking skills are a must.
- Effective verbal and written communication skills are necessary.
- You should have a flexible work schedule and be able to work evenings, weekends, and holidays.
- You should be eligible to obtain the necessary credentials and clearances.
- You should possess/maintain a valid state driver's license and other FAA/TCCA/Airport

requiredidentification/seals or authorizations.
- Basic computer literacy is preferred.
- Must successfully complete mandatory trainings.

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- On-site parking
- Vision care

Schedule:

- Day shift
- Evening shift
- Night shift

Work Location: In person

Expected start date: 2025-01-06



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