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Client Service Representative

4 weeks ago

Caledonia, Canada Grand River Veterinary Hospital Full time

**Responsibilities**
- Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
- Maintain accurate records of client interactions and transactions.
- Collaborate with team members to ensure seamless service delivery.
- Uphold company policies and procedures while ensuring client satisfaction.
- Continuously seek opportunities to improve service quality and efficiency.

**Qualifications**
- Strong communication and interpersonal skills
- Ability to manage client inquiries and provide exceptional service
- Proficiency in problem-solving and conflict resolution
- Familiarity with Veterinary Management software
- Attention to detail and ability to multitask in a fast-paced environment

Pay: $35,000.00-$45,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Veterinary Assistant: 1 year (preferred)
- Veterinary Receptionist: 1 year (preferred)
- Customer Service: 1 year (preferred)

Work Location: In person

Expected start date: 2025-01-06