Services Operations Manager
5 months ago
**Job Title**: Services Operations Manager - Managed Equipment Services (Onsite: Vaughan/Richmond Hill, ON)
As a Services Operations Manager, you will lead, support, manage, and develop a team of onsite imaging and biomedical equipment service team members between 2 hospital locations (Vaughan and Richmond Hill, ON). You will participate in the development and implementation of strategic and tactical plans to achieve our commitment to Managed Equipment Services (MES) customers, while managing operational responsibilities and ensuring customer service delivery is executed in a safe and efficient manner.
Company relocation benefits **_will not_** be provided for this position. This is an onsite position; you must reside within the greater Toronto, ON area and report into work at the hospital sites daily.
**Your role**:
- People Leadership (Managerial Courage, Command Skills, Developing Direct Reports and Others, Building Effective Teams)
- Customer Ownership (Customer Focus, Composure, Negotiating, Business Acumen) - provide strategic solutions to address operational customer service needs.
- Operational Management (Drive for Results, Business Acumen, Decision Quality) - manage risks and operationalize around the service contract (KPIs).
- Financial Accountability (Drive for Results, Business Acumen, Decision Quality)
- Strategic and Tactical Initiatives / Resource Balancing: Determine possible strategic and tactical initiatives and prioritize based on business needs and resource availability.
- Nurture the Philips service relationship at all levels within the account, including hospital executives, physicians, clinicians, and administrative staff.
**You're the right fit if**:
- You’ve acquired 5+ years of experience in leadership and managing teams (this role oversees 8+ employees). Diagnostic imaging or biomedical backgrounds highly preferred.
- Your skills include solid experience managing a profit/loss business, adhering to contractual commitments to meet and/or exceed a high level of KPIs within a multi-matrix driven organization.
- You have excellent communication skills (written and verbal) to present, group facilitate, and interact with internal and external teams (including customers and 3rd party providers), effectively analyzing and presenting on operational and financial performance. You have excellent customer service skills, including problem solving and conflict resolution skills.
- You have excellent leadership, teamwork, influencing, mentoring, coaching, and interpersonal skills; you have excellent analytical, organization, and time management skills to manage complex projects across multiple groups.
- You have a university degree in a healthcare related field. Business and/or clinical/biomedical preferred.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
- You must be able to:
- Travel for business and operate a motor vehicle/drive (must maintain licensure).
- Work in a hospital/healthcare environment; adhere to requirements.
- Work flexible hours.
- Wear all required personal protective equipment.
- Lead/supervise others.
- Comply with vendor credentialing.
**About Philips**
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
- Learn more about our business.
- Discover our rich and exciting history.
- Learn more about our purpose.
**Additional Information**
- Philips Canada requires as a condition of employment all employees to be fully vaccinated for Covid-19 and must provide evidence of their vaccination status. In accepting employment with Philips Canada employees will be required to upload their proof of vaccination or request for a human rights accommodation to our third-party vendor. Any vaccination confirmation must be fully satisfactory to the Company in its sole discretion for any offer to be valid. In the event any evidence of vaccination and/or request for a human rights accommodation are not received or if they are not fully satisfactory, any offer will be withdrawn._
LI-PH1
LI-Remote
-
Freight Operations Manager
2 weeks ago
Vaughan, Ontario, Canada GG FREIGHT SERVICES INC. Full timeJob DescriptionWe are seeking a skilled Freight Operations Manager to join our team at GG FREIGHT SERVICES INC.About the RoleThis is a permanent position requiring 1 year to less than 2 years of experience. The successful candidate will work 30 hours per week and be fluent in English.Key ResponsibilitiesCustomer Service: Provide excellent customer service to...
-
Business Operations Manager
3 weeks ago
Vaughan, Ontario, Canada Humbersys Consultancy Services Inc Full timeJob Title: Business Operations ManagerJob Summary: We are seeking a highly skilled Business Operations Manager to join our team at Humbersys Consultancy Services Inc. As a Business Operations Manager, you will be responsible for managing the day-to-day operations of the organization, including allocating resources, establishing policies, and representing the...
-
Office Operations Manager
3 weeks ago
Vaughan, Ontario, Canada Taheri Immigration Services Full timeJob Summary:We are seeking an experienced office administrator to oversee day-to-day office operations and manage payroll administration at Taheri Immigration Services. The ideal candidate will have 1-2 years of experience and a non-university certificate or diploma from a 1-2 year program.Key Responsibilities:Delegate tasks to office support staff and...
-
Senior Operations Manager
3 weeks ago
Vaughan, Ontario, Canada GG FREIGHT SERVICES INC. Full timeJob Title: Senior Operations ManagerAbout the Role:As a Senior Operations Manager at Moelimo Limousine Livery Service Inc, you will be responsible for allocating resources, authorizing department establishment, and coordinating regional work.Key Responsibilities:Allocate material, human, and financial resources to implement organizational policies and...
-
Senior Office Operations Manager
3 weeks ago
Vaughan, Ontario, Canada GG FREIGHT SERVICES INC. Full timeWe are seeking a highly skilled Senior Office Operations Manager to join our team at GG Freight Services Inc. in Montréal, QC.This is a $55,000 - $65,000 per year, permanent, full-time position with 30 to 40 hours of work per week.About the JobAs a Senior Office Operations Manager, you will be responsible for reviewing and evaluating new administrative...
-
Food Service Operations Manager
2 weeks ago
Vaughan, Ontario, Canada Firehouse Subs Full timeAbout Firehouse SubsFirehouse Subs is a leading fast-casual restaurant chain, serving hot subs and salads made with high-quality ingredients. As a Food Service Operations Manager at Firehouse Subs, you will play a key role in ensuring the smooth operation of our restaurants.Job SummaryWe are seeking an experienced Food Service Operations Manager to oversee...
-
Food Service Operations Manager
3 weeks ago
Vaughan, Ontario, Canada KOGANEI JAPANESE SEAFOOD Full timeJob Title: Food Service Operations ManagerAbout the Role:We are seeking a skilled Food Service Operations Manager to oversee the daily operations of our restaurant. This role will be responsible for managing staff performance, planning daily operations, and ensuring exceptional customer service.Key Responsibilities:Monitor staff performance and provide...
-
Operations Manager
2 weeks ago
Vaughan, Ontario, Canada SUBWAY SANDWICH AND SALAD WOODBRIDGE Full timeJob Title: Operations Manager - Food ServiceAbout Us:SUBWAY SANDWICH AND SALAD WOODBRIDGE is a dynamic and fast-paced environment that requires exceptional leadership skills. As an Operations Manager, you will be responsible for overseeing the daily operations of our food service team.About the Role:We are seeking a highly motivated and experienced...
-
Food Service Operations Manager
2 weeks ago
Vaughan, Ontario, Canada BURRITO BOYZ Full timeAbout Burrito BoyzWe are a dynamic fast-casual restaurant group seeking a skilled Food Service Operations Manager to join our team. Our company is committed to delivering exceptional customer experiences and providing a positive work environment for our staff.Job SummaryThe Food Service Operations Manager will oversee the day-to-day operations of our food...
-
Food Service Operations Manager
3 weeks ago
Vaughan, Ontario, Canada Ontario Inc. Full timeJob Title: Food Service Operations ManagerWe are seeking a highly skilled Food Service Operations Manager to join our team at Ontario Inc. The successful candidate will be responsible for leading our food service operations, ensuring that all aspects of food preparation, presentation, and service meet the highest standards of quality and safety.Key...
-
Food Service Operations Manager
7 days ago
Vaughan, Ontario, Canada Kashvi Restaurants Inc. Full timeKashvi Restaurants Inc. is currently seeking a skilled Food Service Operations Manager to join our team.About the RoleThe ideal candidate will possess excellent leadership skills, with the ability to establish methods to meet work schedules and supervise staff who prepare and portion food. This role involves preparing budget and cost estimates, addressing...
-
Food Service Operations Manager
2 weeks ago
Vaughan, Ontario, Canada Gino's Pizza Full timeAbout Gino's PizzaWe are a leading food service company seeking a highly skilled Food Service Operations Manager to join our team. The successful candidate will be responsible for overseeing daily operations, ensuring compliance with health and safety regulations, and providing exceptional customer service.
-
Food Service Operations Manager
3 weeks ago
Vaughan, Ontario, Canada ONTARIO INC. Full timeJob SummaryONTARIO INC. is seeking a skilled Food Service Supervisor to join our team. The ideal candidate will have experience in food service operations and a passion for delivering exceptional customer service.ResponsibilitiesFood Service Operations: Establish and implement efficient food service systems to meet customer demands.Team Management: Supervise...
-
Food Service Operations Manager
2 weeks ago
Vaughan, Ontario, Canada YIANNI'S CORNER Full timeAbout YIANNI'S CORNERWe are a dynamic food service provider seeking an experienced Food Service Operations Manager to lead our team. As the ideal candidate, you will possess strong leadership skills, a keen eye for detail, and a passion for delivering exceptional customer experiences.Job SummaryThe Food Service Operations Manager is responsible for...
-
Food Service Operations Manager
3 weeks ago
Vaughan, Ontario, Canada JZMS-MART LTD. Full timeJob Title: Food Services ManagerJob Summary:We are seeking a highly motivated and experienced Food Services Manager to join our team at JZMS-MART LTD. The ideal candidate will have a proven track record of success in managing food service operations, leading teams, and driving business growth.Key Responsibilities:* Modify food preparation methods and menu...
-
Food Service Operations Manager
2 weeks ago
Vaughan, Ontario, Canada WOK OF HAKKA Full timeJob DescriptionWe are seeking a skilled Food Service Operations Manager to join our team at WOK OF HAKKA.About the RoleThis is a full-time position with a competitive salary of $45,000 - $60,000 per year, depending on experience.ResponsibilitiesEstablish effective work schedules to meet business needs and ensure smooth operations.Supervise and coordinate the...
-
Food Service Operations Manager
2 weeks ago
Vaughan, Ontario, Canada BURRITO BOYZ Full timeJob Title:Food Service Operations ManagerOverviewWe are seeking a highly skilled Food Service Operations Manager to join our team at Burrito Boyz. This is an exciting opportunity for an experienced professional to lead our food service operations and ensure seamless execution of daily tasks.Key Responsibilities:Team Leadership:Supervise and co-ordinate...
-
Customer Service
1 month ago
Vaughan, Canada Chair Decor Full timeFounded in 1991, Chair Décor is a leader in renting specialty linens, tablecloths, chair covers, napkins, and other table top accessories targeted at the event industry. Chair Decor is one of Canada’s largest supplier of table clothes and chair covers. With 100’s of different table coverings there is something for every taste and budget. Shipping coast...
-
Food Service Operations Manager
2 weeks ago
Vaughan, Ontario, Canada NOVELTY HOMES LTD. Full timeJob Description:This role is responsible for overseeing the day-to-day operations of a food service establishment, ensuring seamless delivery of quality services and exceptional customer experiences.About Novelty Homes Ltd.:Novelty Homes Ltd. is a leading provider of innovative housing solutions, committed to excellence in all aspects of our business,...
-
Food Services Operations Manager
2 weeks ago
Vaughan, Ontario, Canada JZMS-MART LTD. Full timeJob DescriptionJZMS-MART LTD. is seeking a highly skilled Food Services Operations Manager to oversee the daily operations of our food services department.This is a full-time position with a competitive salary range of $60,000 - $80,000 per year, depending on experience and qualifications.Key ResponsibilitiesOperations Management: Modify food preparation...
