Specialist - Provider Solutions (Ophthalmology)

1 week ago

Markham, Canada Sentrex Full time

**Position Type**: Full Time

**Department**:Provider Solutions

**Work Location**: Ontario

**Work Arrangement**: Hybrid

**Work Hours**:Standard Business Hours Monday to Friday

**Travel Required**: No

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology and experienced, cross-functional teams. Our core capabilities include **Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, as well as HCP & Clinic Services.**

**Come and join our team But first, let us tell you why we love working here**:

- We are 100% Canadian with locations across the country
- State-of-the-art facilities to provide high-quality products and services
- The opportunity to be a part of a winning, high-performing team
- Collaborative, engaging workplace culture - **we are passionate about our people**
- Flexible working environment that promotes a healthy work-life balance
- Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
- High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year
- Quarterly virtual social events

**The Opportunity**:
Under the direction of the Regional Director, Provider Solutions, the Specialist is responsible for supporting day to day clinic and pharmacy operations as well as Patient Support Program initiatives within their assigned territory.

**A Day in the Life (What you will do here)**:

- Manage in-clinic and virtual needs assessments and transitions when bringing new retina accounts online.
- Support drug deliveries and fleet coordination to assigned clinics.
- Ensure accurate inventory management at participating ophthalmology clinics.
- Train clinic staff and support efficient day to day clinic operations.
- Liaise between patient support team and clinic staff to solve day to day challenges.
- Solve PSP related inquires with various stakeholders.
- Develop strong working relationships with clinic staff and physicians.
- Maintain close relationships with the pharmacy team to ensure service alignment.
- Maintain ongoing communication and service of each account, minimum one in-person visit per month and bi-weekly virtual touch points.
- Manage deliveries of medication to clinic if required.
- Same day response for requests and/or questions from clinic staff and physicians.
- Additional duties as assigned by your Manager.

**What you need to ensure you are set up for success**:

- University or college degree is an asset
- Experience in Ophthalmology is an asset
- Broad knowledge and training in the fields of business administration, sales, marketing or similar vocations
- Experience in the pharmaceutical industry considered an asset
- Organized and thorough manager who can coordinate numerous tasks and operational activities
- Strong customer/client management background
- Good analytical, conceptual and problem-solving skills with a demonstrated track record of new concept development for various projects
- Critical thinking skills, creative and innovative solutions to internal or external
client needs

**What makes you a great fit for this team**:

- Your commitment to providing a high level of service to your internal and external clients.
- You are highly adaptable with a track record of success during times of growth and organizational change.
- You have a proven track record of developing trust and influence at multiple levels.
- You demonstrate an impactful and candid communication style.
- You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

**Why join Sentrex?**

We value our employees Our permanent full-time employees are provided with a:

- Competitive Salary and generous vacation entitlement
- Wellness Program (5 paid days off for your well-being)
- Paid Sick Days
- Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
- Employee & Family Assistance Program

**Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

  • Operations Manager- Ophthalmology

    2 weeks ago

    Markham, Canada Sentrex Health Solutions Inc. Full time

    **Position Type**: Full-Time **Department**:Patient Support Program **Work Location**: Canada **Work Arrangement**: Remote **Work Hours**:Monday to Friday A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We...

  • ICT Solutions Specialist

    1 day ago

    Markham, Ontario, Canada ASUSTeK Computer Inc. Full time

    Job Description:We are seeking a highly skilled ICT Solutions Specialist to join our team at ASUS. As a Technical Field Consultant, you will be responsible for providing customer-facing technical support and training on ICT solutions.About the Role:The ideal candidate will have a Bachelor of Science degree in Computer Science or Engineering and 3 years of...

  • Enterprise Technology Solutions Specialist

    3 days ago

    Markham, Ontario, Canada Avature Full time

    We are seeking an experienced sales professional to join our team as a Storage Brand Sales Specialist. In this role, you will play a key part in developing and executing sales strategies to drive growth in our cloud infrastructure sales. You will manage client relationships, identify new business opportunities, and collaborate with internal stakeholders to...

  • Banking Solutions Specialist

    6 days ago

    Markham, Ontario, Canada Alterna Sa Full time

    We are excited to announce a career opportunity for a skilled Banking Solutions Specialist to join our team at Alterna Savings. As a key member of our team, you will play a vital role in delivering exceptional banking solutions to our members.About the Role:This position requires a highly skilled professional with a passion for delivering personalized...

  • Enterprise Solutions Specialist

    6 days ago

    Markham, Ontario, Canada Encore Technical Solutions Inc. Full time

    Job Title: Senior Business Systems Analyst - DataContract Duration: 6 months (initial)Work Schedule: 3 days per week in the officeLocation: Greater Toronto Area/MarkhamJob Description:We are seeking a highly skilled and experienced professional to lead data migration projects within an Azure environment. The ideal candidate will have a strong background in...

  • Web Solutions Specialist

    7 days ago

    Markham, Ontario, Canada Sage Recruiting Full time

    Sage Recruiting is seeking a highly skilled Web Solutions Specialist to join our team. This is a dynamic and collaborative work environment where you'll have the opportunity to work on complex technical challenges and contribute to the growth and success of our organization.We're looking for a candidate with strong technical skills and excellent...

  • Bilingual Solutions Specialist

    7 days ago

    Markham, Canada Xperigo Full time

    **Life is better at Xperigo!** Join our award-winning workplace and work with some of the most prestigious and innovative automotive companies. Proudly Canadian, Xperigo has been providing automotive and roadside services in both Canada and the U.S. for over 30 years. We provide best in-class customer services experiences to our clients, who range from...

  • MySQL Database Solutions Specialist

    5 hours ago

    Markham, Ontario, Canada Avature Full time

    We are seeking an experienced Database Solutions Specialist to join our team. As a key member of our infrastructure and technology group, you will be responsible for developing and operating highly-available MySQL databases. Your primary focus will be on ensuring the reliability and performance of our databases, working closely with clients to troubleshoot...

  • Client Services Specialist

    3 weeks ago

    Markham, Canada Preferred Plumbing Solutions Inc. Full time

    **ABOUT PREFERRED PLUMBING SOLUTIONS, INC.** Preferred Plumbing Solutions, Inc. is a Canadian-owned and operated residential plumbing company. We offer our expertise from noisy pipes to plumbing modifications. We are committed to doing great work and offering superb services to all of our clients. Our master licensing and Red Seal certificate speak for...

  • Payroll Specialist Role

    3 days ago

    Markham, Ontario, Canada Metergy Solutions Inc. Full time

    Company Overview\Metergy Solutions Inc. is a leading provider of submetering services, offering turnkey solutions to clients across North America. With over 20 years of experience, Metergy has established itself as one of the most experienced submetering providers in the industry.\Job Description\The Payroll Specialist will be responsible for full-cycle...

  • Business Solutions Specialist

    2 weeks ago

    Markham, Canada Wireless Communications Plus Full time

    **Kick-start your sales career with Rogers** Rogers Small Medium Business (SMB) is the fastest and largest growing business segment in the industry. We’re taking the next big step in our journey to become the digital-first technology provider of choice for customers. We make it secure, simple, and worry-free. As a Business Solutions Specialist, you are a...

  • Electrical Solutions Consultant

    18 hours ago

    Markham, Ontario, Canada Metergy Solutions Full time

    About Metergy Solutions Inc.Metergy Solutions is a leading provider of submetering solutions, with over 20 years of experience in delivering turnkey solutions to clients across North America. Our innovative Submetering as a Service (SaaS) model has been proven to reduce energy consumption by up to 40%, making us a trusted partner for building owners and...

  • Marine Insurance Solutions Specialist

    4 days ago

    Markham, Ontario, Canada Arthur J. Gallagher & Co. (AJG) Full time

    About the RoleThe Marine Insurance Solutions Specialist will work with clients to deliver exceptional customer service and build strong relationships. The ideal candidate will have a minimum of two years' experience in personal lines insurance, with pleasure craft marine experience being an asset.This role requires the ability to support a designated...

  • Sales Promotion Specialist

    6 days ago

    Markham, Ontario, Canada Metergy Solutions Inc Full time

    About UsMetergy Solutions Inc. is a pioneering company in the submetering industry, providing innovative solutions to clients across North America since its inception.With over 20 years of experience, the company has established itself as one of the largest providers of submetering services in the region, boasting an impressive portfolio of over 850,000...

  • IoT Solutioning

    4 weeks ago

    Markham, Ontario, Canada Metergy Solutions Inc. Full time

    About Metergy Solutions Inc. ("Metergy")As one of North America's most experienced submetering providers, Metergy Solutions has brought turnkey solutions to clients for over 20 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multifamily and commercial...

  • IoT Solutioning

    4 weeks ago

    Markham, Ontario, Canada Metergy Solutions Inc. Full time

    About Metergy Solutions Inc. ("Metergy")As one of North America's most experienced submetering providers, Metergy Solutions has brought turnkey solutions to clients for over 20 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multifamily and commercial...

  • IoT Solutioning

    4 weeks ago

    Markham, Ontario, Canada Metergy Solutions Inc. Full time

    About Metergy Solutions Inc. is a leading submetering provider in North America.Our CompanyWe have over 20 years of experience providing turnkey solutions to clients, supplying, installing and remotely reading meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multifamily and commercial buildings, and billing and...

  • Digital Specialist

    4 days ago

    Markham, Canada AECOM Full time

    Company Description **At AECOM, we’re delivering a better world.** We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive. Our clients trust us to bring together the best people, ideas,...

  • National Clinical Lead, Provider Solutions

    2 weeks ago

    Markham, Canada Sentrex Distribution Inc. Full time

    **Position Type**: Full Time **Department**:Provider Solutions **Work Location**: Ontario **Work Arrangement**: Hybrid **Work Hours**:Monday to Friday, standard business hours **Travel Required**: Yes A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical...

  • Spatial Solutions Expert

    6 days ago

    Markham, Ontario, Canada ROSS Full time

    Company OverviewROSS is a team of People Specialists helping companies align their business strategy with growth objectives. We provide HR and Recruitment solutions such as Recruitment Process Outsourcing (RPO) and Recruitment Augmentation, complemented by leading-edge open-source HRIS software.