Call Center Representative
2 weeks ago
**Job Overview**
We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will handle inbound and outbound calls, assist with inquiries, and ensure customer satisfaction while effectively communicating our Mortgage and Financial products and services.
**Responsibilities**
- Answer incoming calls promptly and professionally while maintaining excellent phone etiquette.
- Assist customers with inquiries, providing accurate information regarding Mortgage and Financial products and services.
- Analyze customer needs to recommend appropriate solutions or escalate issues as necessary.
- Process orders, manage data entry tasks, and maintain accurate customer records in the system.
- Handle sales inquiries and promote products to enhance customer experience.
- Follow up on customer interactions to ensure satisfaction and resolve any outstanding issues.
- Collaborate with team members to improve processes and enhance service delivery.
**Skills**
- Strong customer service skills with a focus on building relationships.
- Excellent phone etiquette and communication skills, both verbal and written.
- Ability to analyze situations quickly and provide effective solutions.
- Proficiency in data entry with attention to detail for accurate record keeping.
- Sales experience is beneficial for promoting products effectively.
- A positive attitude and ability to work well under pressure in a fast-paced environment.
- Mortgage, Financial and/or Taxation Knowlege is an Advantage.
Join us as we strive to deliver outstanding service to our customers while fostering a supportive work environment for our team members
**Job Type**: Fixed term contract
Contract length: 12 months
Additional pay:
- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Financial services: 1 year (preferred)
- Data entry: 1 year (preferred)
Work Location: Hybrid remote in Ajax, ON L1S 7G5
Expected start date: 2024-12-01
-
Call Center Manager
5 months ago
Ajax, Canada Sign N Drive Auto Group Full timeSign N Drive Auto Group is looking to hire a Call Center Manager at our AJAX location. Must have full knowledge of Dealersocket and ActiviX crm programs. Be able to train, monitor, have team meetings and hiring of Bdc Agents. Manage our Social Media & FB Marketplace accounts to generate leads for Bdc to call Must be able to travel between Ajax and...
-
Call Center Agent
5 months ago
Ajax, Canada Espace Urbain Full time**Job Overview**: As a Call Center Agent / Data Entry specialist for our Fence Contracting Company, you will play a critical role in providing exceptional customer service and ensuring efficient management of data related to customer inquiries, orders, and contracts. **Responsibilities**: Handle inbound calls from customers regarding inquiries about fencing...
-
Customer Service Representative
5 months ago
Ajax, Canada Waste Connections of Canada Full timeWaste Connections of Canada, a leader in the waste management industry, is currently seeking a Customer Service Representative to join our dynamic team in Ajax. We provide comprehensive waste management services to residential, commercial, and industrial customers across Canada. As a Customer Service Representative, you will play a key role in ensuring our...
-
Sales Representative
5 months ago
Ajax, Canada International Pool and Spa Centers Full timeInternational Pool and Spa Centers is the leading distributor, retail, and service provider of hot tubs, swimming pools, and recreational products in southern Ontario. We have 8 retail locations across Ontario, a fast-growing online business, and the largest fiberglass pool construction division in Ontario. We are a family-run and owned business that has...
-
Customer Service Representative Bilingual
1 week ago
Ajax, Ontario, Canada AppleOne Full timeCustomer Service Representative BilingualThe ideal candidate will be responsible for answering customer inquiries, providing solutions, and documenting client calls in their profiles. Key responsibilities include:Responding to customer inquiries in a professional and courteous mannerResolving customer issues in a timely and efficient mannerDocumenting...
-
Customer Service Representative
5 months ago
Ajax, Canada U-Haul Full time**Customer Service Representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...
-
Customer Service Representative
5 months ago
Ajax, Canada Best Buy Full timeAre you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...
-
Bilingual Customer Service Representative
3 weeks ago
Ajax, Ontario, Canada AppleOne Full timeThis Bilingual Customer Service Position Features: Professional Collaborative Team Remote Work Opportunity Competitive Salary and Benefits PackageAs a Bilingual Customer Service Representative at AppleOne, you will be responsible for answering customer inquiries, contacting customers to provide service and solutions, and documenting client calls in their...
-
Customer Service Representative
3 weeks ago
Ajax, Ontario, Canada GoodLife Fitness Full timeCustomer Service RepresentativeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and engaging experience at our fitness clubs.Key...
-
Customer Service Representative
3 weeks ago
Ajax, Ontario, Canada GoodLife Fitness Full timeCustomer Service RepresentativeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and engaging experience at our fitness clubs.Key...
-
Outside Sales Representative
1 month ago
Ajax, Canada Waste Connections of Canada Inc. Full timeDescription : Outside Sales Representative Are you looking to join a growing sales team that is full of opportunity and career growth? How about a team that celebrates wins, supports you directly in achieving your goals, offers flexibility, and pushes you to the next level? We are in search of a proactive Outside Sales Professional who is...
-
Pharmacy Sales Representative
2 weeks ago
Ajax, Ontario, Canada Encore Market Engagement Full timeJob DescriptionRole Summary: We are seeking a highly motivated and experienced Sales Representative to join our team at Encore Market Engagement. As a Retail Pharmacy Representative, you will be responsible for building strategic partnerships with pharmacists to promote and sell Haleon's top-selling brands in oral health and over-the-counter (OTC)...
-
Bilingual Customer Service Representative
4 weeks ago
Ajax, Ontario, Canada AppleOne Full timeJob Title: Bilingual Customer ServiceThis role offers a unique opportunity to join a dynamic organization as a Bilingual Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, utilizing your excellent communication skills and ability to provide solutions to issues.Key...
-
Bilingual Customer Service Representative
4 weeks ago
Ajax, Ontario, Canada AppleOne Full timeJob Title: Bilingual Customer ServiceThis role offers a unique opportunity to join a dynamic organization as a Bilingual Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, utilizing your excellent communication skills and ability to provide solutions to issues.Key...
-
Sales Representative
5 months ago
Ajax, Canada International Pool and Spa Centers Full timeInternational Pool and Spa Centers is the leading distributor, retail, and service provider of hot tubs, swimming pools, and recreational products in southern Ontario. We have 8 retail locations across Ontario, a fast-growing online business, and the largest fiberglass pool construction division in Ontario. We are a family-run and owned business that has...
-
Bilingual Customer Service Representative
3 weeks ago
Ajax, Ontario, Canada AppleOne Full timeJob Summary: We are seeking a highly skilled Bilingual Customer Service Representative to join our team at AppleOne. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, utilizing your excellent communication skills to resolve customer inquiries and issues. Key Responsibilities: Collaborate...
-
Inside Sales Representative Associate
3 days ago
Ajax, Canada Randstad Canada Full timeRandstad Canada is currently hiring for one of our esteemed clients specializing in electrical construction/industrial products.We are currently hiring for Inside Sales Representative Associate for a 3 month contract (with the possibility for extension.)The position is located in Ajax ONThe shift schedule is 8 am to 4 PM, Mondays - Fridays.Pay rate: $23 per...
-
Inside Sales Representative Associate
2 days ago
Ajax, Canada Randstad Canada Full timeRandstad Canada is currently hiring for one of our esteemed clients specializing in electrical construction/industrial products.We are currently hiring for Inside Sales Representative Associate for a 3 month contract (with the possibility for extension.)The position is located in Ajax ONThe shift schedule is 7: 30 am to 4:30 pm, Mondays - Fridays.Pay rate:...
-
Bilingual Customer Service Representative
2 weeks ago
Ajax, Ontario, Canada AppleOne Full timeJob Summary: We are seeking a highly skilled Bilingual Customer Service Representative to join our team at AppleOne. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, utilizing your excellent communication skills and ability to resolve issues in both French and English.Key...
-
Appointment Coordinator
5 months ago
Ajax, Canada Sign N Drive Auto Group Full timeSign N Drive Auto Group is hiring individuals for our Appointment team. Location is in Ajax MUST BE FLUENT IN ENGLISH! NO ACCENTS! Leads will be provided everyday! Crm Software to track them Leads expect a call from us, not cold leads! Script will be provided! Friendly and Bubbly personality! Call center experience is a plus! Must...