Assistant Branch Manager

6 months ago

Simcoe, Canada TURKSTRA LUMBER Full time

**Title**: Assistant Branch Manager
**Reports to**: Branch Manager
**Location**:545 Queensway West, Simcoe, ON

**Position Summary**:
The Assistant Branch Manager is jointly responsible, with the Branch Manager, for the day-to-day operations and overall success of the Branch. The Assistant Branch Manager must be able to effectively maintain operations in absence of the Branch Manager including the ability to effectively communicate and delegate to the Branch Staff as well as manage and prioritize customer requirements.

**Major Duties and Responsibilities**:
Living the Turkstra Values:

- Provide world-class customer service and quality building products.
- Provide a safe and healthy work environment for all.
- Commits to safety by following company safety rules, regulations and policies.
- Follows Uniform policy; wears proper Personal Protective Equipment.
- Supports company Health and Safety initiatives by identifying and reporting potential unsafe conditions or hazards.
- Maintains a clean and neat work environment.
- Treat our employees with respect and provide opportunities for ongoing growth and development.
- Act with integrity in all our dealings with customers and suppliers.
- Build our future based on traditional values.
- Support the communities in which we work.
- Stand behind our products and services.
- Always on the level.

Customer Service:

- Follows Turkstra's approach to world class customer service.
- Advises customers by providing proficient knowledge of products and services; using resources where required.
- Seeks to earn 100% of the customer's business (100% wallet share).
- Effectively processes special orders (from simple to complex).
- Uses people skills to effectively manage difficult customers, problems and complaints.
- Develops relationships with Vendors and acts as a primary contact for merchandising material. (Level 2)
- Develop rapport with customers, becoming a 'key contact' for account customers. (Level 3)

Daily Operations:

- Ensures that store shelves are being stocked and that any holes or gaps in inventory are noted for re-order to the appropriate people.
- Responsible for overseeing branch appearance according to Turkstra standards.
- Helps to sustain branch morale by contributing to a positive team environment within the Branch and throughout the company.
- Ensures that product price tags are kept up to date and that price changes are completed in a timely manner according to purchasing communiques.
- Operates as a keyholder to the branch. Responsible for opening and closing the facility as well as after hours alarm calls.
- Assists Management team with Inventory including stock adjustments, negative inventory reports and receiving product. (Level 2)
- Maintains Build-It-Better Centre and other in-store displays. (Level 2)
- Oversees building maintenance activities (office equipment, washrooms, etc.). (Level 3)

Business Objectives:

- Works together within the management team to help the Branch achieve key performance indicators (KPIs).
- Promotes the Turkstra Mill, Truss Plant, Lawson Lumber, and the Design Centre as part of our complete company offering.
- Supports the Turkstra Lumber Build-It-Better program.
- Participates in social media opportunities and assists the Marketing Team by providing relevant content for web and social media.
- Assists Management team to ensure reduction of shrinkage year-on-year and limit possible areas of theft in the store.
- Ensures clearance is properly merchandised to sell quickly and update sections and bin tags accordingly.
- Ensures Endcaps and display areas are kept 'fresh' and well merchandised to encourage sales of slower moving products.
- Encourages Turkstra Lumber Recycling programs including cardboard, plastics and Lumber Tarps. (Level 2)

Hire, Train and Retain:

- Manages employees through coaching an corrective counselling.
- Ensures day to day tasks are being distributed to teammates through effective and consistent delegation.
- Follows company procedure for employee accidents including paperwork and notification.
- Aids in overseeing appropriate training of staff - current and new. (Level 3)
- Assists the Branch Manager in conducting performance reviews. (Level 3)
- Develops training and development plans for all Customer Service Professional staff to encourage advancement where possible. (Level 4)

Administration and Financial Objectives:

- Assists the Branch Manager in creating monthly staff schedules. (Level 2)
- Assists the Branch Manager in the responsibility of Accounts Receivables. (Level 2)
- Assists the Branch Manager with APPO reporting to purchasing department in a timely fashion. (Level 2)
- Assists the Branch Manager in completing weekly timesheets. (Level 3)
- Assists in setting targets for Sales and Gross Margin Key Performance Indicators. (Level 4)
- Supports the Regional Sales team by providing leads, opportunities and contacts. (Level 4)

Professional Development:

- Attends Turkstra Lumber U

  • Branch Office Administrator

    4 months ago

    Simcoe, Canada Edward Jones Full time

    **Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team**.** At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team...

  • Business Operations Manager

    3 weeks ago

    Brampton, Eglinton, Scarborough & Simcoe, Canada JN Group Limited Full time

    About Us">JN Group Limited is a global remittance brand that originated in Jamaica. We facilitate money transfers between several countries across the world and offer our customers:">Great customer service through a network of over 8,000 branch and agent locations.Convenience and security with our online service platform.We guarantee our services are safe,...

  • Administrative Assistant

    7 hours ago

    Simcoe, Canada FS PARTNERS, a division of GROWMARK, Inc. Full time

    FS PARTNERS is a retail division of GROWMARK, Inc. We are an agribusiness that specializes in agronomy and grain marketing products and services. We are driven to deliver innovative solutions to help improve the profitability of our customers and farmer-owners. **Are you looking for an exciting career in agriculture? Join the dynamic FS team** **supporting...

  • Administrative Assistant

    4 months ago

    Simcoe, Canada Heffco Elastomers Inc Full time

    **About us** Heffco Elastomers Inc is a growing business in Simcoe, ON with warehousing across North America. We are a recycler of post-industrial rubber and plastics, with a new initiative of recycling post-consumer items. We are also branching into product manufacturing by the end of the year. This is a great opportunity to join a growing company in the...

  • Member Experience Representative

    7 hours ago

    Simcoe, Canada FirstOntario Credit Union Full time

    **Why FirstOntario?** - FirstOntario Credit Union is one of the largest credit unions in Ontario. We are a trusted co-operative financial institution dedicated to providing competitive banking products and services and a quality Member service. More than 118,000 Ontarians choose FirstOntario for their financial needs - from chequing and savings accounts to...

  • Customer Service Professional

    7 months ago

    Simcoe, Canada TURKSTRA LUMBER Full time

    **Title**: Customer Service Professional **Reports to**: Branch Manager **Location**: 545 Queensway W, Simcoe, ON **Position Summary**: The Customer Service Professionals (CSP) are responsible for providing World Class Customer Service for all contractors, builders and residential customers. The Customer Service Professional must have the ability to...

  • Customer Service Representative

    4 months ago

    Simcoe, Canada Enterprise Mobility Full time

    Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to...

  • Yard Worker

    7 months ago

    Simcoe, Canada TURKSTRA LUMBER Full time

    **Title**: Yard Worker **Reports to**: Branch Manager **Location**: 545 Queensway W, Simcoe, ON **Position Summary**: Yard Workers are responsible for the customer service experience for contractors, builders and customers in the yard. Yard Workers adhere to all Health and Safety guidelines to ensure the safety of themselves and everyone in the...

  • Assistant Cultivation Manager

    4 months ago

    Simcoe, Canada Canary Rx Inc. oa Venn Cannabis Inc. Full time

    **Assistant Cultivation Manager** **Purpose of the Position**: To assist the Cultivation Manager with the direction of all cultivation staff as well as all areas of Cultivation Management. **Primary Accountabilities**: Reporting to theCultivation Manager, the Assistant Cultivation Manager will be responsible for ensuring the facility is operating at its...

  • Recruiter

    7 months ago

    Simcoe, Canada Bayshore HealthCare Full time

    Bayshore Home Care Solutions Niagara Branch seeks an experienced Recruiter Do you enjoy an interactive work environment combining technical and interpersonal skills while attending to multiple priorities? This is the HR team at Bayshore Niagara. We focus on maintaining a strong presence in the local community, and growing our care team to meet our overall...

  • Assistant Manager

    7 hours ago

    Simcoe, Canada Little Caesars Full time

    Little Caesars in Simcoe is currently hiring an Assistant Store Manager. In this role you will work approximately 35 hours weekly with a combination of opening, closing and daytime shifts. As a leader in the store you will supervise a team of employees to achieve a productive work environment, reach sales and profitability goals while providing exceptional...

  • Dedicated Assistant Manager

    1 month ago

    Simcoe, Canada BarBurrito] Full time

    Overview of Job ResponsibilitiesWe are seeking a highly skilled and experienced Assistant Manager to join our team at BarBurrito. As an Assistant Manager, you will play a crucial role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of staff members.Key ResponsibilitiesOversee daily restaurant...

  • Client Service Assistant

    4 months ago

    Simcoe, Canada BMO Financial Group Full time

    23 Norfolk Street South Simcoe Ontario,N3Y 2V8 Supports the branch and/or region in achieving business objectives by providing effective operational support and management of sales compliance and regulatory requirements. - Manages client documentation for correspondence and set-up. - Collaborates with internal and external stakeholders in order to deliver...

  • Manager of Clinical Practice

    6 months ago

    Simcoe, Canada Bayshore HealthCare Full time

    Bayshore Home Care Solutions, Niagara Branch seeks a motivated Manager of Clinical Practice. Are you a dedicated Registered Practical Nurse or Registered Nurse who is looking for more? Do you want to be a leader in the community and do meaningful work? As a Manager of Clinical Practice with Bayshore, you Make a Difference and Create Special Moments every...

  • Assistant Store Manager

    6 months ago

    Simcoe, Canada VG Meats Full time

    VG Meats is looking for an Assistant Store Manager for our retail location in Simcoe, ON! The Assistant Store Manager will be a mature individual who will demonstrate the necessary qualities to perform this position with attention to detail and organization. The Assistant Store Manager will also be responsible for planning, organizing, directing,...

  • Automotive Detailer

    4 weeks ago

    Simcoe, Canada Enterprise Holdings Full time

    Must be at least 18 years old Must have a valid Ontario G2 or G driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years No drug or alcohol related conviction on driving record in the past 5 years Must be authorized to work in Canada and not require work authorization sponsorship by our company...

  • Personal Banking Associate

    7 months ago

    Simcoe, Canada BMO Financial Group Full time

    23 Norfolk Street South Simcoe Ontario,N3Y 2V8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Automotive Detailer

    4 weeks ago

    Simcoe, Canada Enterprise Holdings Full time

    Must be at least 18 years old Must have a validOntario G2 or G driver's licensewith no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years No drug or alcohol related conviction on driving record in the past 5 years Must be authorized to work in Canada and not require work authorization sponsorship by our company for...

  • Manager IT Service Delivery

    7 months ago

    Simcoe, Canada Workplace Safety and Insurance Board (WSIB) Full time

    Job Summary: Manage a team responsible for the delivery and evolution of solutions to business problems, including structural, organizational or procedural changes, requiring application of information and communication technologies, which enable the business goals of the organization. Work with internal staff and external service providers to deliver...

  • Full Time Assistant Manager

    7 months ago

    Simcoe, Canada Little Caesars Full time

    Little Caesars in Simcoe is hiring a full-time Assistant Manager to join our team! In this role you will be a leader in the store and available to work a combination of opening and closing shifts on weekdays and weekends. Primary responsibilities include: - Coaching and performance management to achieve a positive, quick service experience for our...