Part Time Care Coordinator, Ottawa

3 weeks ago

Ottawa, Canada CBI Health Full time

**Care Coordinator - Extended Hours (Evenings and Weekends)**

As a Care Coordinator within our Ottawa region, your focus will be on ensuring a positive patient and family experience by effectively scheduling direct care providers in the community to meet the requirements of patient care plans. You’ll be part of a team of Care Coordinators working diligently to provide as much consistency of care as possible while meeting the scheduling requirements of both patients and care providers. Frequently problem-solving, you’ll be the central point of contact for patients and families, care providers, and referral sources. Effective care coordination is an important element of service delivery; as a result, you must be driven to help others in a compassionate and caring way while balancing the pressures to deliver on scheduling requirements.

**This role covers evening and weekend (8-hour shifts) to support the needs of the business during operational times from 3:00 to 8:00 pm and weekends from 8:00 am - 8:00 pm. Some daytime coverage is available. This is an in-office position.**

**Week 1-Mon/Tue/Wed/Fri.(3:00 pm-8:00 pm)**
**Week 2-Mon (3:00 pm -8:00 pm), Sat/Sun (8:00 am-8:00 pm)**

**PRIMARY DUTIES**

As a Care Coordinator, you will:

- Use scheduling software effectively to fulfill patients’ care plans
- Provide field staff with accurate schedules on a weekly basis
- Ensure care providers are scheduled effectively and efficiently
- Communicate effectively with care providers to ensure schedules are carried out
- Communicate with patients and families when schedule challenges arise, and problem-solve effectively
- Maintain accurate records of care provider availability
- Maintain continuity of care whenever possible
- Take into consideration the individual needs of patients (and families), and of care providers, when making decisions
- Maintain accessibility by phone for patients, care providers, referral sources and other stakeholders
- Actively pursue positive relationships with care providers and patients
- Follow up appropriately on missed visits
- Liaise with Care Supervisors to share patient and care provider feedback
- Resolve or escalate, as required, client concerns/issues
- Ensure dated notes are timely and clear, and contain appropriate and required information
- Ensure accurate, timely documentation and/or phone calls, both external and internal
- Prepare daily performance and tracking reports in a timely manner
- Enter all critical and relevant information into the system for appropriate follow-up and documentation
- Escalate appropriate concerns or risks for review and/or follow-up.
- Availability to cover for Stat Holidays

**QUALIFICATIONS**

To take on the role of Care Coordinator, you must:

- Have customer service experience and computer skills
- Have Coordination experience or trained medical secretaries experience
- Demonstrate excellent telephone etiquette
- Be able to remain calm in stressful situations
- Be able to empathize with the complexity and difficulty of each client or field staff situation
- Be a detail-oriented, adaptable, and customer-focused team player
- Combine strong interpersonal skills with analytical problem-solving abilities
- Be self-directed, goal-oriented, and able to manage time and priorities
- Possess medical knowledge or medical background, and supervisory skills will be considered assets

About CBI Health Group:

- In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and CBI Policies on Accommodation, a request for accommodation will be accepted as part of our hiring process. Please inform your recruiter if you have any accommodation requests._
- #HHEAST_

  • Psw - Ottawa

    4 weeks ago

    Ottawa, Canada JUST LIKE FAMILY HOME CARE - OTTAWA Full time

    Just Like Family Home Care - Ottawa is a Home care agency supporting our community with all aspects of personal care and Home support. We are currently seeking to hire motivated individuals who enjoy working with and helping seniors in Private Homes. We try to match our caregivers with our senior clients based on personality and interests. This usually...

  • Female Caregiver

    4 weeks ago

    Ottawa, Canada JUST LIKE FAMILY HOME CARE - OTTAWA Full time

    Just Like Family Home Care - Ottawa is a Home care agency supporting our community with all aspects of personal care and Home support. We are currently seeking to hire motivated individuals who enjoy working with and helping seniors in Private Homes. We try to match our caregivers with our senior clients based on personality and interests. This usually...

  • Care Coordinator, Bilingual, Regular Part Time

    6 days ago

    Ottawa, Canada Home and Community Care Support Services Champlain Full time

    **Home and Community Care Support Services Champlain** is one of 14 Home and Community Care Support Services organizations in Ontario. We are dedicated to ensuring our more than 64,000 patients annually receive the highest-quality health care and services at home. Our patient-care coordination teams help develop care plans for people of most ages, focused on...

  • Care Coordinator, Bilingual, Regular Part Time

    4 weeks ago

    Ottawa, Canada Home and Community Care Support Services Champlain Full time

    Home and Community Care Support Services Champlain is one of 14 Home and Community Care Support Services organizations in Ontario. We are dedicated to ensuring our more than 64,000 patients annually receive the highest-quality health care and services at home. Our patient-care coordination teams help develop care plans for people of most ages, focused on...

  • Ottawa Catholic Child Care Corporation

    3 weeks ago

    Ottawa, Canada Ottawa Catholic Child Care Corporation Full time

    **Who We Are** We are a non-profit organization operating 20 licenced child care centres in the Ottawa region. Our programs provide a safe, fun and stimulating atmosphere where children are encouraged to learn through play. - Non-denominational child care programs for children aged 18 months - 12 years - Open year-round - Licensed by the Ministry of...

  • Female Caregiver

    4 weeks ago

    Ottawa, Canada JUST LIKE FAMILY HOME CARE - OTTAWA Full time

    Just Like Family Home Care - Ottawa is a Home care agency supporting our community with all aspects of personal care and Home support. We are currently seeking to hire motivated individuals who enjoy working with and helping seniors in Private Homes. We try to match our caregivers with our senior clients based on personality and interests. This usually...

  • Coordinator, Regional Stroke Acute Care

    5 days ago

    Ottawa, Canada The Ottawa Hospital Full time

    **Position Information**: - The Champlain Regional Stroke Network (CRSN) is one of 11 stroke networks in Ontario. Regional stroke networks are a part of the Ontario Stroke System and are accountable for the leadership, development, implementation and coordination of stroke care within their region and the provision of stroke care based on best practices and...

  • Part-time Reintegration Worker

    4 weeks ago

    Ottawa, Canada John Howard Society of Ottawa Full time

    **Title**: Reintegration Worker** **Location(s)**:Ottawa **Salary**:$21.08- $23.96 per hour **_based on work experience_ **Hours**: 17 hours per week **Employer**:John Howard Society of Ottawa **Closing Date**: Ongoing** **About the environment**:Employees at JHS Ottawa say the organizational culture is supportive, innovative, and focussed on creating...

  • Patient Care Coordinator

    4 weeks ago

    Ottawa, Canada Complete Respiratory Care Full time

    **Complete Respiratory Care** is part of Canada’s largest independently owned obstructive sleep apnea treatment group not privately owned, that delivers a patient-centric health care experience through our clinic operations across Ontario and Quebec. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of...

  • Program and Events Coordinator

    5 days ago

    Ottawa, Canada Volunteer Ottawa Bénévoles Ottawa Full time

    Job description Volunteer Ottawa / Bénévoles Ottawa Program and Events Coordinator May 2023 SUMMARY Volunteer Ottawa is looking for a dynamic, capable team-player to become our new Program and Events Coordinator. Put your exceptional marketing and organizational skills to work in a fun, flexible, supportive work environment and contribute to our...

  • Speaker Relations Coordinator- Ottawa International

    6 days ago

    Ottawa, Canada Ottawa Festival Network Full time

    **Job Summary**: This position is funded through Ontario’s Job Creation Partnerships (see more details below). The Ottawa International Animation Festival (OIAF) is one of the leading events of its kind in the world. It's an annual five-day event with a total attendance of 28,000 attracting artists, producers, students and animation fans from around the...

  • Tire Storage

    2 days ago

    Ottawa, Canada Audi Ottawa Full time

    Our Audi Ottawa location is looking for a Tire Storage coordinator! **Responsibilities and job requirements**: - Store customer tires - Retrieve customer tires for upcoming appointments - Update tire information on client profiles - Coordinate with parts department about which sets to get ready - Inspect tires for any damages/punctures and report to parts...

  • Bookkeeper - Part Time

    4 weeks ago

    Ottawa, Canada Ottawa Logistics Full time

    managing accounts payable including auditing vendor bills - preparing and running payroll - reconciling monthly accounts - preparing monthly and quarterly remittances **Qualifications**: Experience with Quickbooks Online, and MS Office. High degree of accuracy and attention to detail Excellent written and verbal skills **Job Type**: Part-time Part-time...

  • Industry Events Coordinator- Ottawa International

    2 weeks ago

    Ottawa, Canada Ottawa Festival Network Full time

    **Job Summary**: This position is funded through Ontario’s Job Creation Partnerships (see more details below). The Ottawa International Animation Festival (OIAF) is one of the leading events of its kind in the world. It's an annual five-day event with a total attendance of 28,000 attracting artists, producers, students and animation fans from around the...

  • Care Coordinator

    4 days ago

    Ottawa, Canada Home and Community Care Support Services Part time

    Position Summary: The Care Coordinator, Palliative Care is responsible for, or supports other Care Coordinators in managing, a caseload of palliative patients who are at different stages of illness trajectories and may require a palliative approach to care. The Care Coordinator, through home visits and/or phone conversations, measures the patient’s...

  • Part-time Mobile Supervisor

    6 days ago

    Ottawa, Canada Paladin Security Full time

    Part-Time Mobile Supervisor - Ottawa **Position**:Part-Time Mobile Supervisor **Site**:Ottawa, ON **Hours**: Saturday & Sunday - 2200-0600 **Pay Rate**:$17.00/hr Working as a Mobile Supervisor, you will be responsible for: - Completing investigations and incident reports - Attending routine site check-ins - Attending alarm calls - Performing constant...

  • Part-time Mobile Supervisor

    5 days ago

    Ottawa, Canada Paladin Security Full time

    Part-Time Mobile Supervisor - Ottawa **Position**:Part-Time Mobile Supervisor **Site**:Ottawa, ON **Hours**: Saturday & Sunday - 2200-0600 **Pay Rate**:$17.00/hr Working as a Mobile Supervisor, you will be responsible for: - Completing investigations and incident reports - Attending routine site check-ins - Attending alarm calls - Performing constant...

  • Float Care Coordinator

    3 weeks ago

    Ottawa, Canada Home and Community Care Support Services Full time

    Position Summary: Under the general direction of the Manager, Home and Community Care and in accordance with the Home and Community Care Support Services Champlain standards, legislation, policies and guidelines, the Care Coordinator is responsible for client assessment, determination of eligibility, admission, service planning and authorization,...

  • Volunteer Coordinator-ottawa Intl Animation Festival

    4 weeks ago

    Ottawa, Canada Ottawa Festival Network Full time

    **Job Summary**: This position is funded through Ontario’s Job Creation Partnership (see more details below). The Ottawa International Animation Festival (OIAF) is one of the leading events of its kind in the world. It’s an annual five-day event with a total attendance of 28,000 attracting artists, producers, students and animation fans from around the...

  • Counsellor Permanent Part Time

    3 weeks ago

    Ottawa, Canada Family Services Ottawa Full time

    **1 Permanent Part-Time position** **Anticipated Start Date: As Soon As Possible** About Us Family Services Ottawa is an accredited non-profit registered charity serving the Ottawa community for more than 100 years. At Family Services Ottawa, we provide services and programs that help make lasting improvements in people’s lives. Everything we do at...