Guest Service Supervisor

3 months ago

Quebec City, Canada Château Bonne Entente Full time

Education: College/CEGEP
- Experience: 2 years to less than 3 years
**Work setting**:

- Hotel, motel, resort
**Tasks**:

- Assist clients/guests with special needs
- Co-ordinate, assign and review work
- Establish work schedules and procedures and co-ordinate activities with other work units or departments
- Hire and train staff in job duties, safety procedures and company policies
- Resolve work-related problems and prepare and submit progress and other reports
**Supervision**:

- 16-20 people
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Large workload
- Work under pressure
**Personal suitability**:

- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Team player
**Screening questions**:

- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
**Health benefits**:

- Dental plan
- Health care plan
- Vision care benefits
**Financial benefits**:

- Group insurance benefits
**Other benefits**:

- Free parking available
- On-site recreation and activities
- Other benefits
- Paid time off (volunteering or personal days)
- Team building opportunities
- Parking available
- Travel insurance
- Wellness program
- Work Term: Permanent
- Work Language: French
- Hours: 40 hours per week

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