Customer Service Manager

4 weeks ago


Woodstock, Canada Walmart Canada Full time

**Position Summary... **:Coordinate Front End operations to provide exceptional customer service, ensuring a positive shopping experience and driving customer loyalty. Ensures compliance with Company programs, while maintaining operational standards.

**What you'll do...**:
1. Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft.

2. Handle customer and Associate concerns and provide guidance as required.

3. Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as providing assistance to outlying registers.

4. Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, safety.

5. Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines.

6. Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing “Failure to Deactivate” Logs.

7. Prepares registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy.

8. Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs.

**Minimum Qualifications...**:

- Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. _

Age - 16 or older

**Preferred Qualifications...**:

- Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. _

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

**Primary Location **

499 NORWICH AVE, WOODSTOCK, ON N4S 9A2, Canada

**Are you currently a Walmart associate?**:

- **Find Jobs**:



  • Woodstock, Canada Service Ontario Centre Full time

    Education: Secondary (high) school graduation certificate - Experience: Experience an asset - or equivalent experience **Work setting**: - Public sector **Tasks**: - Access and process information - Address customers' complaints or concerns - Answer inquiries and provide information to customers - Explain the type and cost of services offered - Issue...


  • Woodstock, Canada Service Ontario Centre Full time

    Education: Secondary (high) school graduation certificate - Experience: Experience an asset - or equivalent experience **Work setting**: - Public sector **Tasks**: - Access and process information - Address customers' complaints or concerns - Answer inquiries and provide information to customers - Explain the type and cost of services offered - Issue...


  • Woodstock, Ontario, Canada Service Ontario Centre Full time

    Education: Secondary (high) school graduation certificate Experience: Experience an asset- or equivalent experienceWork setting: Public sectorTasks: Access and process information Address customers' complaints or concerns Answer inquiries and provide information to customers Explain the type and cost of services offered Issue receipts and other forms Perform...


  • Woodstock, Canada Farm Credit Canada Full time

    Closing Date (MM/DD/YYYY): 04/03/2023 Worker Type: Term (Fixed Term) Language(s) Required: English Term Duration (in months): 24 Leadership skills rewarded: Take a lead role in a district’s customer service team, with a focus on the relationship management process. You’ll coach and mentor lending support staff on administrative operations, computer...


  • Woodstock, Canada Woodstock Home Hardware Building Centre Full time

    **Summary** Along with Service Desk Associate responsibilities (see **Appendix I**), **Managers** are committed to achieving Home Hardware’s service standards, and maximizing sales and gross margin while providing the customers with the best shopping experience possible. **Managers** are responsible for providing effective day to day management, task...


  • Woodstock, Ontario, Canada Woodstock Home Hardware Building Centre Full time

    SummaryAlong with Service Desk Associate responsibilities (see Appendix I), Managers are committed to achieving Home Hardware's service standards, and maximizing sales and gross margin while providing the customers with the best shopping experience possible. Managers are responsible for providing effective day to day management, task delegation and follow...


  • Woodstock, Canada EMCO Corporation Full time

    **Company Description** Are you an up and coming leader with an entrepreneurial spirit?** **Are you a customer service expert that thrives working in a fast-paced environment?** **Do you have a passion for learning and personal development?** EMCO is one of Canada’s largest Commercial/Residential Plumbing and Hydronic Wholesale distributors. We are a...


  • Woodstock, Canada EMCO Corporation Full time

    Job Description At EMCO Corporation, our widespread success comes from an uncompromising commitment to our people. If you want to join an innovative, nationally recognized, and growing wholesale distribution company – then come explore a career with us! We are currently hiring a full-time Customer Service Representative for our EMCO Plumbing...


  • Woodstock, Canada EMCO Corporation Full time

    Job Description At EMCO Corporation, our widespread success comes from an uncompromising commitment to our people. If you want to join an innovative, nationally recognized, and growing wholesale distribution company – then come explore a career with us! We are currently hiring a full-time Customer Service Representative for our EMCO Plumbing...


  • Woodstock, Canada Assured Automotive Full time

    **Company: Assured Automotive** **Job Description**: ** Industry Leading Compensation, Benefits & Training ** We are seeking a qualified Administrator to join our winning customer service team. The Customer Service Administrator’s primary responsibility is to provide an exceptional and successful customer experience while completing all components of...


  • Woodstock, Ontario, Canada EMCO Corporation Full time

    Company Description Are you an up and coming leader with an entrepreneurial spirit?**Are you a customer service expert that thrives working in a fast-paced environment?Do you have a passion for learning and personal development?EMCO is one of Canada's largest Commercial/Residential Plumbing and Hydronic Wholesale distributors. We are a young team with our...


  • Woodstock, Canada Oxford County Administration Building Full time

    **Oxford County is recruiting for a permanent, full-time Customer Service Assistant** **COMPETITION NUMBER**: 2023-62 **LOCATION**: Oxford County Administration Building - Woodstock **EMPLOYMENT STATUS**:Permanent Full-Time (35 hours/week) **UNION AFFLIATION**: Non-Union **WAGE RANGE**:$27.29 - $34.11/hr **POSITION** **SUMMARY**: This position reports...


  • Woodstock, Canada Challenger Motor Freight Inc. Full time

    **Envision**: Working for a company dedicated to personal career growth and opportunity in moving the organization forward. Challenger Motor Freight Inc. is a Platinum Club Member in Canada’s 50 Best Managed Companies. Our success is directly attributed to our dedicated and talented team of professionals who work hard together with a common purpose - to...


  • Woodstock, Canada Staples Canada Full time

    : 1260587 **Position Summary**: Highly focused on sales generation of merchandise/services within the Service Centre and Copy Centre while demonstrating a high degree of customer awareness and ensuring exceptional customer satisfaction with an accurate, expedient return/exchange/purchase process. Responsible for knowing and understanding the operations of...


  • Woodstock, Ontario, Canada Challenger Motor Freight Inc. Full time

    Envision:Working for a company dedicated to personal career growth and opportunity in moving the organization forward. Challenger Motor Freight Inc. is a Platinum Club Member in Canada's 50 Best Managed Companies. Our success is directly attributed to our dedicated and talented team of professionals who work hard together with a common purpose - to keep us...


  • Woodstock, Canada Armtec Full time

    **Armtec Inc. **is the largest manufacturer of water management and drainage solutions in Canada, our products are woven into the landscape almost everywhere you look. We deliver a framework of function, pathways for people, and structures for life. Armtec Inc. is a proud member of WGI Westman Group Inc. - a dynamic, entrepreneurial group dedicated to the...


  • Woodstock, Ontario, Canada Oxford County Administration Building Full time

    Oxford County is recruiting for a permanent, full-time Customer Service AssistantCOMPETITION NUMBER:LOCATION: Oxford County Administration Building - WoodstockEMPLOYMENT STATUS:Permanent Full-Time (35 hours/week)UNION AFFLIATION: Non-UnionWAGE RANGE:$ $34.11/hrPOSITION SUMMARY:This position reports to the Manager of Customer Service. The team of Customer...


  • Woodstock, Canada Produce Express Inc. Full time

    Want to work for one of the fastest growing companies in Woodstock? Want flexible hours and opportunities for advancement? Want to work with ownership that cares about their people? Want to get 30% off your groceries? Produce Express is the place for you! We need customer service representitives that have a positive attitude, love people, and that would love...


  • Woodstock, Canada Produce Express Inc. Full time

    Want to work for one of the fastest growing companies in Woodstock? Want flexible hours and opportunities for advancement? Want to work with ownership that cares about their people? Want to get 40% off your groceries? Produce Express is the place for you! We need customer service representatives that have a positive attitude, love people, and that would love...


  • Woodstock, Canada Produce Express Inc. Full time

    Want to work for one of the fastest growing companies in Woodstock? Want flexible hours and opportunities for advancement? Want to work with ownership that cares about their people? Want to get 40% off your groceries? Produce Express is the place for you! We need customer service representatives that have a positive attitude, love people, and that would love...