Administrative Team Lead

3 weeks ago

Toronto, Canada University Health Network Full time

JOB POSTING # 916053

Position:
**Administrative Team Lead (Acting)**
Site: Hydro Place - 700 University Avenue

Department: Radiation Medicine

Reports to: Manager, Radiation Medicine Program

Salary Range: $25.89 - $32.36 per hour

Hours: 37.5 hours per week

Status: Temporary Full Time (1 year)

As an integral part of the Radiation Medicine Program (RMP), the **_Administrative Team Leader_** is accountable for the direct supervision of RMP Patient Flow Coordinators (PFCs). The principal responsibilities include: providing leadership and operational support to all activities performed by the PFCs; planning and implementing day-to-day and long-term staffing and HR allocation; in liaison with the direct manager, assisting with staff recruitment and on-boarding; developing and implementing staff training and professional development plans; coaching PFC staff; co-leading or participating in departmental and/or UHN/-wide committees and initiatives; performing cross-functional and/or other duties consistent with the job classification, as assigned or requested.

**KEY ACCOUNTABILITIES & RESPONSIBILITIES**:

- Staff Leadership and Operations Support
- Provides leadership & support to PFCs to ensure smooth day-to-day operations.
- Investigates & addresses issues related to the operations/ activities performed by PFCs, including meeting with staff for resolution.
- Leads/participates in RMP Safety huddles.
- Oversees/leads monthly PFC staff meetings.
- Monitor & evaluate change in operations, identify/implement improvement strategies and/or facilitate change management in liaison with manager.
- PFC Staffing and Resources Allocation
- Performs staff planning on a monthly & annual basis in liaison with manager.
- Schedules staff on a daily & weekly basis, including allocating coverage for planned & unplanned leaves.
- Enters & updates staffing schedule & changes in eSummit to ensure information is up-to-date on a daily basis.
- Communicates daily PFC staffing/coverage details to respective UHN-RMP stakeholder groups.
- Approves vacation/leave requests for PFCs in collaboration with the manager.
- Staff Recruitment and On-Boarding
- Facilitates recruitment of new PFC.
- On-boards new staff.
- Staff Coaching and Development
- Assists manager in staff performance management.
- Leading/Participating in Departmental and/or UHN-Wide Committees and Initiatives.
- Contributes to corporate efforts and initiatives, as appropriate, to enhance UHN's mission, values and goals.

**QUALIFICATIONS**:

- Completion of high school (or recognized equivalent) and completion of a recognized post secondary office administration program at the diploma level required.
- Minimum 2 years of employment with the RMP at Princess Margaret Cancer Centre and a high familiarity with its operations preferred.
- Experience coaching staff required.
- Experience supervising staff preferred.
- Demonstrates strong leadership and motivational skills.
- Is client service oriented, with the ability to effectively work with diversity and appreciates that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand.
- Effective organizational, interpersonal and communication skills.
- Excellent problem recognition, analytic and resolution skills.
- Excellent decision-making skills with the ability to form/defend independent judgements and to use good judgement in assessing difficult situations.
- Ability to work effectively and demonstrates composure under pressure/stressful conditions and to meet multiple and competing deadlines
- Exercises initiative and good judgement with ability to multi-task.
- Adapts to and implements change and facilitates its acceptance by others
- Has knowledge of applicable legislative, UHN and/or departmental policies, procedures & protocols

Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

POSTED: March 16, 2023 CLOSING DATE: Until filled

For current UHN employees, only those who have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, and possess all the required experience and qualifications should apply.

University Health Network thanks all applicants, however, only those selected for an interview will be contacted.

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity and welcomes all applicants including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, persons with disabilities and all others who may contribute to the further diversification of ideas. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements

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