Office and Ticketing Assistant

4 weeks ago


Ottawa, Canada Ottawa Festivals Full time

**Position**: MB2 - Office & Ticketing Assistant I - Music and Beyond

**Contract Length**: 26 Weeks (six months) **Start Date**: ASAP **End Date**:After 26 weeks

**Work Schedule**: Full Time **Location**: Byward Market Office

**Job Summary**: Reporting to the Administrative Manager and Operations Manager, provide administrative support, oversee client relations, and support ticketing functions.

**Responsibilities**:

- Support the Client Services Coordinator.
- Assist with receiving and directing festival inquiries, mail, and courier services
- Maintain and update the existing electronic filing system.
- Assist in strengthening relationships with existing community contacts.
- Assists in maintaining and updating community contact lists.
- Complete box office ticketing orders as requested.
- Update website event listings.
- Onsite support during the Music and Beyond Summer Festival.

**Skills and Qualifications Required**:

- Excellent interpersonal skills.
- Strong written and communication skills in English, strong verbal and written skills in French is an asset.
- Working knowledge of office equipment. Proficiency in MS Office, especially MS Word and MS Excel.
- Superior organizational skills with the ability to multi-task
- Experience with Wordpress an asset.

**Additional Qualifications Required**:
Eligible to participate in Ontario’s Job Creation Partnership (JCP) program by meeting the following criteria:
1. You are a resident, living in Ontario.

2. You are not a full-time student (part-time students are eligible).

3. You are not leaving employment to participate (working less than an average of 20 hrs./week is considered unemployed.

4. You also must meet, and provide documentation for, at least one of the following criteria:
a. Previously established an Employment Insurance benefit claim (regular benefits within the last three years or maternity/parental within the last five years), OR

b. Previously employed in Canada in any five of the last ten calendar years and earned gross income in excess of $2000 in each calendar year.

**Remuneration**:
$620 (gross) per week for 32 hours / $19.375 per hour provided by the Province of Ontario.

**Salary**: $19.38 per hour

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: One location



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