Sales Operations

2 months ago


Mississauga, Canada MediaKind Full time

Who we are
At MediaKind, we understand the power of media and how it is evolving. It runs in our DNA. It’s our passion. Fueled by deep innovation, we have a single goal in mind: to enable our customers to create and deliver immersive media experiences that enrich life.
We are trusted by the world’s leading service providers, operators, content owners, and broadcasters to respond to the demanding expectation of their viewers. From major sporting moments to breaking world news, we have always been a catalyst for live television. Today, our focus is to inspire and push the boundaries of the streaming era, realizing a future where live content can be delivered without limits, at broadcast quality and scale, to any screen or device.
Our software-centric, cloud-native solutions enable high-quality media experiences that are accessible to all across linear, on-demand, and OTT services. We are fueled by more than 30 years of Emmy award-winning technology, spanning contribution and direct-to-consumer videos service distribution; advertising and content personalization; high-efficiency cloud DVR; and TV Platforms.
At MediaKind, everyone is encourage to excel. For us, diversity and inclusion go beyond standard parameters to ensure we have the right person for the right job.
Sales Operations Manager - Job Description
Who we are
At MediaKind, we understand the power of media and how it is evolving. It runs in our DNA. It’s our passion. Fueled by deep innovation, we have a single goal in mind: to enable our customers to create and deliver immersive media experiences that enrich life.
We are trusted by the world’s leading service providers, operators, content owners, and broadcasters to respond to the demanding expectations of their viewers. From major sporting moments to breaking world news, we have always been a catalyst for live television. Today, our focus is to inspire and push the boundaries of the streaming era, realizing a future where live content can be delivered without limits, at broadcast quality and scale, to any screen or device.
Our software-centric, cloud-native solutions enable high-quality media experiences that are accessible to all across linear, on-demand, and OTT services. We are fueled by more than 30 years of Emmy award-winning technology, spanning contribution and direct-to-consumer video service distribution; advertising and content personalization; high-efficiency cloud DVR; and TV platforms.
At MediaKind, everyone is encouraged to excel. For us, diversity and inclusion go beyond standard parameters to ensure we have the right person for the right job.
Position Overview - Sales Operations Manager
We are seeking a highly organized and detail-oriented Sales Operations Manager who will play a pivotal role in driving the efficiency and effectiveness of the global sales team. The primary focus of this role is to increase the sales pipeline and accelerate sales productivity by leveraging sales tools, providing actionable insights and analysis, and supporting the administration of HubSpot. This role collaborates closely with sales leadership and other cross-functional teams to ensure data-driven decision-making and the continuous improvement of sales operations.
Key Responsibilities
1. Sales Pipeline Management
- Oversee and optimize the sales pipeline by identifying key trends, opportunities, and bottlenecks.
- Collaborate with the global sales team to ensure a healthy pipeline, providing regular updates and reports to leadership.
- Implement strategies and best practices to enhance lead conversion and opportunity advancement.

2. Sales Productivity Optimization
- Leverage sales tools and technologies, such as HubSpot, to streamline processes, improve team productivity, and drive revenue growth.
- Provide training and guidance to sales teams on the effective use of tools and platforms to maximize performance.
- Implement programmatic sales sequences and automation to support efficient sales outreach.

3. Sales Tools & HubSpot Administration
- Serve as the primary administrator of HubSpot, ensuring optimal configuration and functionality to support the global sales team.
- Manage HubSpot workflows, custom fields, reporting, and dashboards to provide transparency and actionable insights.
- Troubleshoot and resolve issues related to HubSpot and other sales tools, ensuring seamless operation.

4. Data Analysis & Reporting
- Provide actionable insights and recommendations based on data analysis to drive sales strategy and performance improvements.
- Regularly analyze sales performance metrics and KPIs, identifying trends, gaps, and areas for improvement.
- Develop and maintain sales performance dashboards and reports for leadership, offering visibility into key metrics such as pipeline health, conversion rates, and sales cycle times.

5. Cross-Functional Collaboration
- Partner with marketing, finance, and customer success teams to align on key business objectives and ensure cohesive execution acr


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