Store Lead

2 weeks ago

Victoria, Canada Mastermind Toys Full time

**We’re hiring Mastermind Toys - Canada’s Authority on Play - has big plans and we want YOU to join our growing team We have a customer-obsessed culture, which we believe starts with employee experience. We jump at the chance to co-create with our customers and employees, while staying true to our Canadian roots. Over 38 years later, Mastermind Toys is the nation’s largest specialty toy and children’s bookstore, and we deeply believe that “Play is Kids’ Work”.**

We are currently seeking a **Permanent Part-time** **Store Lead **to join our **Langford, Victoria (BC) **location. Our Store leads bring fun, learning and confidence to parents & children by providing an exceptional customer experience and sound leadership while contributing to the profitability, success and growth of the store.

This is a great growth opportunity for someone looking to expand their leadership skills in a part time role. We are seeking individuals with flexible availability including days, evenings, weekends and holidays.

**Job and Responsibilities will include**:
**Profitability**
- Advocate efforts that support consumers to make a purchase decision best for them and to develop an ongoing positive relationship elevating Mastermind as Canada’s Authority on Play.
- Actively and directly involved in leading the business through distribution and follow up on daily goal setting.

**Understanding of**:

- The corporate program (both ordering and partnership); working with community partners to establish Mastermind store as a responsible community partner while delivering contribution to the business.

**People**
- As a store lead, demonstrate understanding of retail business practice and support store manager
- Understanding of; and ability to create and communicate shift schedules (as required) supporting Mastermind customer service and allowing completion of store operational tasks and project activities.
- Demonstrate full understanding of payroll. Partnering in keeping store scheduled and actual hours consistent. Communicating any needs/oversights to store manager immediately.
- Participate in any onboarding, training and ongoing instruction of play experts ensuring that all staff are confident, competent, satisfied, and able to deliver the Mastermind customer experience.
- Provide input on individual and team performance. Documents any performance related conversations and supports Store Manager through any required performance improvement processes.
- Communicate to staff (appropriate company information, key objectives, accomplishments, and upcoming projects) at shift starts; on the sales floor; and follows up on any daily objectives as required.
- Meet requirements in all practices and processes consistent with HR policies meeting legislative requirements including those related to employment standards, human rights, health, and safety.
- Liaison between staff and store manager. Assists store manager in motivating and inspiring staff.

**Store Operations**
- Demonstrate understanding of retail business practice and support store manager in:

- Participate in the communication of expectations to the team related to best practice for store operation activities with follow up that ensures shopping experiences that are better than expected. Responsible to make decisions that, as feasible, will satisfy customer expectations; make decisions escalated from play experts
- Support processes respecting the recording, accuracy and timeliness of inventory movement in and out of the store. Involved with annual and ad hoc inventory counts.
- Complete administrative processes including store opening/closing; cash handling and related documentation.
- Follow up on completion of daily tasks for example, merchandising standards, event set ups, signage, pricing etc. to ensure product presentation is neat, clean, well faced, full, organized and accessible
- Ensure completion of regular maintenance of the physical building to meet store standards including for example, lighting, cleaning, shelving, business and security systems in full operation
- Follow security systems and protocols. Participate and advocate the safeguarding of staff, customers & product through the management of pro-active assistance; zone management; compliance with loss prevention and health and safety; store maintenance & emergency procedures.
- May be required to act as management representative on the health & safety committee and First Aid programs.
- Responsible to ensure full compliance to Mastermind policies and process across all in-store activities
- Follow security systems and protocols. Participate and advocate the safeguarding of staff, customers & product through the management of pro-active assistance; zone management; compliance with loss prevention and health and safety; store maintenance & emergency procedures

**Qualifications**:

- One to two years of previous retail supervisor level experience required. Other supervisory experience consid

  • Store Lead

    4 weeks ago

    Victoria, Canada Mastermind Toys Full time

    **We’re hiring! Mastermind Toys - Canada’s Authority on Play - has big plans and we want YOU to join our growing team! We have a customer-obsessed culture, which we believe starts with employee experience. We jump at the chance to co-create with our customers and employees, while staying true to our Canadian roots. Over 38 years later, Mastermind Toys is...

  • Team Lead

    4 weeks ago

    Victoria, Canada Roots Full time

    WHAT WE’RE LOOKING FOR? The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store, and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and...

  • Team Lead

    1 day ago

    Victoria, Canada Roots Canada Full time

    WHAT WE’RE LOOKING FOR?The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store, and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and...

  • Team Lead

    2 days ago

    Victoria, Canada Roots Canada Full time

    WHAT WE’RE LOOKING FOR?The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store, and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and...

  • Team Lead

    2 days ago

    Victoria, Canada Roots Canada Full time

    WHAT WE’RE LOOKING FOR?The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store, and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and...

  • Team Lead

    2 hours ago

    Victoria, Canada Roots Canada Full time

    WHAT WE’RE LOOKING FOR?The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store, and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and...

  • Store Manager

    1 week ago

    Victoria, Canada Mr. Tubbs Ice Cream Parlor Full time

    About us: Mr. Tubbs Ice Cream Parlor has its history of nearly thirty years. With 48 flavors ice creams and a room of video games, it is a place creates memories for thousands of kids and families. We are looking for a Store Manager to oversee daily store operations and lead the team. What you will be doing - Manage a team of employees including but not...

  • Store Manager

    5 days ago

    Victoria, Canada Mr. Tubbs Ice Cream Parlor Full time

    About us: Mr. Tubbs Ice Cream Parlor has its history of nearly thirty years. With 48 flavors ice creams and a room of video games, it is a place creates memories for thousands of kids and families. We are looking for a Store Manager to oversee daily store operations and lead the team. What you will be doing - Manage a team of employees including but not...

  • Team Lead

    1 week ago

    Victoria, Canada Roots Corp. Full time

    Tuesday, April 30, 2024 WHAT WE’RE LOOKING FOR? The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store, and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They...

  • Team Lead

    1 week ago

    Victoria, Canada Roots Corp. Full time

    Tuesday, April 30, 2024 WHAT WE’RE LOOKING FOR? The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store, and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They...

  • Team Lead

    1 week ago

    Victoria, Canada Roots Corp. Full time

    Tuesday, April 30, 2024 WHAT WE’RE LOOKING FOR? The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store, and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They...

  • Retail Store Manager

    7 days ago

    Victoria, Canada Showcase Full time

    Showcase is seeking a dynamic and experienced Store Manager to lead our retail store in Hillside Centre. Showcase is a national retailer with 150 bricks-and-mortar stores in top malls throughout Canada and the USA. Our stores offer emerging trendy products from social media, such as health, beauty, home, toys, tech, and novelty food. Our top products include...

  • Store Manager

    5 days ago

    Victoria, Canada The Original FARM Full time

    The Original FARM is a leading cannabis retailer that empowers the customer to take the best - informed decision through thoughtful and innovative customer experience. We are cannabis educators, sharing our passion and acquired knowledge with every customer. The Store Manager reports to the Vice President of Sales. The Store Manager has the following...

  • New Store Manager

    7 days ago

    Victoria, Canada Walmart Canada Full time

    **Position Summary... **:To support the Store Manager in the management of store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales. Plays an active role in their own professional development, along the path to becoming a Store Manager. **What you'll do...**: 1. As a member of...

  • Assistant Store Manager

    4 weeks ago

    Victoria, Canada Fjällräven Full time

    **About The Role** We are looking for passionate, enthusiastic retail team players to join our Fjällräven team in **Victoria, BC**. As an on-the-ground ambassador in our retail store, you will promote Fjällräven’s core values, including: - **Nature** - Our goal is to connect people to spend time in nature and to protect our planet's natural...

  • Team Lead

    1 week ago

    Victoria, BC, Canada Roots Corp. Full time

    Tuesday, April 30, 2024 WHAT WE’RE LOOKING FOR? The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store, and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They...

  • Assistant Store Manager

    1 week ago

    Victoria, Canada Kiaro Full time

    Based in Vancouver, British Columbia, Kiaro is an independent, omni-channel cannabis retailer and distributor. With more than 70 years of collective retail and wholesale focused experience, we are driven at Kiaro to introduce new and experienced consumers to a lifelong exploration of cannabis. Through existing storefronts across British Columbia and our...

  • Team Lead, Client Experience

    4 weeks ago

    Victoria, Canada Sephora Full time

    **Job ID**: 215337 **Store Name/Number**: BC-Victoria (0546) **Address**: 3147 Douglas Street, Victoria, BC V8Z 6E3, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can...

  • Assistant Store Manager

    3 weeks ago

    Victoria, Canada JD Sports Full time

    The Team: JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores...

  • Assistant Store Manager

    3 weeks ago

    Victoria, Canada JD Sports Full time

    The Team: JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores...