Assistant Store Manager
3 weeks ago
Based in Vancouver, British Columbia, Kiaro is an independent, omni-channel cannabis retailer and distributor. With more than 70 years of collective retail and wholesale focused experience, we are driven at Kiaro to introduce new and experienced consumers to a lifelong exploration of cannabis.
Through existing storefronts across British Columbia and our wholesale distribution division servicing Saskatchewan, and ecommerce sites in Canada, the US and Australia.
We have BIG plans to continue our growth trajectory through our consumer-centric retail, ecommerce, and wholesale distribution segments over the coming years...Here is where you come in
Kiaro is searching for an experienced Assistant Store Manager. The Assistant Store Manager will administer company policies and procedures, while supporting daily operations; including staff management, inventory management and business analytics.
**Responsibilities and Duties**
- Manage and Implement policies and procedures
- Recruiting new team members from within the community
- Hiring and Training
- Providing world class service to both customers and team members
- Resolving customer concerns in a timely fashion
- Merchandising guidelines are executed as required
- Reviewing detailed business analytic reports that inform store tasks and actions to ensure world class retail experience
- Training team members on all aspects of the business to ensure strong team cohesion and succession planning
- Lead by example (Be willing to put in the work)
- Implementing policies and processes
- Ensuring store needs are met through the implementation of scheduling guidelines and the monitoring and evaluation of key associate metrics
- Initiating strategies to identify business opportunities and implement effective plans to leverage opportunities
- Communicating performance expectations to team members on an ongoing basis using both formal and informal methods
- Determine workload of team members to ensure well operated store that adheres to local regulations in all aspects of the business
- Will be expected to uphold high levels in visual merchandising
- Developing a store culture of positivity and inclusion
**Qualifications and Skills**
- Minimum of 2-3 years of retail or hospitality management experience
- A coaching mentality this position is expected to provide daily feedback to all positions
- A leader by nature
- Must have some experience with business metrics
- Can demonstrate superior communication skills especially as it relates to performance management of team members
- Experience in training a team ensuring strong succession plan is in place
- Post Secondary Diploma required
- Ability to execute corporate policies and procedures
- Selling it Right Certificate
**Company Benefits**
- The company's culture is fun, techy, development focused, and entrepreneurial.
- The company offers a competitive, comprehensive benefits package. From Massage therapy to dentist appointments, the plan should cover all your needs.
- Offering a “first in class” retail education.
- Joining this company is joining a really passionate group of people who live and breathe our core values. We are a close-knit family who embraces individuality and a good sense of humour. The typical work hard, play hard motto rings true.
**Benefits**:
- Extended health care
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Bonus pay
**Experience**:
- Retail management: 2 years (preferred)
- Retail sales: 3 years (preferred)
- Customer service: 3 years (preferred)
Licence/Certification:
- Selling It Right (preferred)
Work Location: One location
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