Field Service Technician

6 months ago

Toronto, Canada Getinge Full time

**Field Service Technician - Surgical Workplaces (GTA)**

Toronto, ON - Canada

This role will be located in the **Greater Toronto Area**

**At Getinge we have the passion to perform**

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge, our passion is to secure that every person and community have access to the best possible care, offering hospitals and life science institutions products and solutions that aim to improve clinical results and optimize workflows. Every day we collaborate to make a true difference for our customers - and to save more lives.

Are you looking for an inspiring career? You just found it.

The Field Service Technician for the Surgical Workflows (Surgical Workplaces) business unit provides preventative maintenance and repair services at the customer’s establishment. This will include working with surgical tables, lights, and other medical devices. They will follow the manufacturer’s instructions and utilize mechanical, hydraulic, and electronic equipment knowledge. They will also actively promote Getinge’s service and equipment offerings.
- Providing preventative maintenance at customer establishments in accordance with established procedures and techniques using proper tools, test equipment and replacement parts.
- Comply with all health and safety codes and procedures as mandated by Getinge policies, customer requirements and regulatory agencies.
- Establish and maintain positive and cooperative working relationships with customers and all Getinge personnel.
- Accurately prepare and submit on schedule all required reports.
- Maintain expenses and required inventory within guidelines and limits established by the Regional Service Manager.
- Provide services to customers in accordance with the terms, conditions and responsibilities stated in Getinge’s published warranty and maintenance contract policies.
- Satisfactorily complete all training as required by Getinge training and certification processes, regulatory bodies, and quality systems.
- Perform other related duties as assigned.
- Biomedical Engineering Degree or Diploma preferred.
- 3-5 years of relevant business experience, including working in a high-volume field service environment.
- Strong troubleshooting and technical skills.
- Strong verbal and written communication skills.
- Capable of managing time and resources within the assigned territory in conjunction with near-term plans to achieve the territory’s objectives.
- Ensure compliance with governmental regulations and maintain honesty, integrity, and excellent work ethics.
- Able to enhance teamwork within the region and maintain a collaborative relationship with all levels of the organization.
- Able to influence others and function effectively in a team selling approach.
- Excellent interpersonal, organizational, communication and listening skills.
- Demonstrated ability to achieve service quota.
- Basic to intermediate Microsoft Office skills in Excel, Word, and Outlook.
- Ability to travel internationally (Passport required).
- Ability to drive a company vehicle (valid driver’s license required).

**Benefits at Getinge**:
At Getinge, we offer a comprehensive benefits package, which includes:

- Health, Dental, Vision and Travel insurance benefits
- Registered Pension Plan with company match
- Paid Time Off
- Wellness initiatives & Health Assistance Resources
- Life Insurance
- Short and Long Term Disability Benefits
- Hybrid Work Arrangements (where applicable)
- Parental and Caregiver Leave
- Volunteer Time Off Program
- Tuition Reimbursement

Getinge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law.

INDLP

**Benefits**:

- Dental care
- Vision care

Schedule:

- Monday to Friday

Work Location: In person

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