Sales Administratve Coordinator

5 months ago

Richmond Hill, Canada Connex Telecommunications Inc. Full time

**Location**: Lachine
Do you have a passion for success and want to develop your future with an innovative, fast-growing company equipped with cutting-edge technology? We want to hear from you
Working at Connex means being part of a dynamic and professional team of 600 employees in our 14 offices across North America, whose goal is to offer innovative solutions at the cutting edge of technology. Our employees are our ambassadors to our customers and business partners. Their skills, integrity and responsibility are key to our success.
As a member of the Customer Experience team, the Sales Administration Coordinator assists the Director of Customer Experience and collaborates with the Finance, Sales, Engineering and Operations teams in sales administration.
- Assists the Customer Experience Director in sales administration and business process improvement.
- Supervises the work of the SalesBooking, Sales Coordination and Billing departments.
- Ensures the quality of transactions entered into the database for sales and contract bookings.
- Collaborates in the preparation of service contracts and customer communications.
- Responsible for invoicing service tickets and service contracts, and for ensuring that invoices are consistent with service contracts and work performed.
- Responsible for invoicing subcontractors
- Produces a monthly service contract billing validation report.
- Produces a monthly report of contract renewals to be forwarded to the sales team.
- Supervises and supports the Customer Service Coordinator in the performance of his/her duties.
- Establishes and fosters positive internal and external relationships.

**Requirements**:

- Minimum of 3 years in an administrative support role
- Understanding of public procurement processes and policies would be an asset.
- Bilingualism in French and English with exceptional written and verbal communication skills in both languages.
- Advanced technical skills with Office suite including MS Word, Excel and PowerPoint and Acrobat.
- Initiative and ability to work independently and collaborate successfully in a team environment.
- Superior organizational skills and proven ability to manage multiple projects to completion.
- Ability to self-manage and accomplish tasks with mínimal supervision.
- Conscientious with great attention to detail.

Our employees are CONNEX ambassadors to customers and business partners. Their skills, integrity and sense of responsibility are the keys to our success. The training of all employees, whatever their function within our organization, is considered a priority. What's more, our salary scale is competitive and we offer a comprehensive range of benefits.
We thank all applicants for their interest in this position, but only those selected for an interview will be contacted.

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