Bilingual Activations Specialist

5 months ago


North York, Canada Unity Payments Full time

Incentives_
- On-site parking
- Free Coffee and tea
- Free snacks and pop
- Once weekly, free breakfast or lunch
- Quarterly work events
- Incentive programs for top performers
- No weekends
- Paid lunch and break
- Monthly bonuses
- 2 minute walk from the bus stop

**Responsibilities**:

- Assist customers over the phone in a professional manner
- Schedule training calls
- Update customer profiles with up-to-date notes
- Track new devices being sent to customers
- Open Customer Service tickets when necessary
- Assist with technical support issues if they arise
- Answer incoming training calls

**What we are looking for**:

- Outgoing, friendly, and a desire to help people
- Excellent interpersonal and phone communication skills
- Ability to multitask and work in a fast-paced environment
- Previous customer service experience
- Intermediate computer knowledge

**Job Types**: Full-time, Permanent

**Salary**: $19.00-$20.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Discounted or free food
- Extended health care

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus pay

Application question(s):

- Do you understand this is a full time in office Monday to Friday 9 AM to 5 PM position? Please respond with a yes or I understand, to acknowledge the question.

**Experience**:

- Customer service: 1 year (required)

**Language**:

- French (required)
- English (required)

Work Location: In person



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