Director of Services

2 weeks ago

Aurora, Canada Canadian Mental Health Association, York Full time

**Why work for CMHA York Region?**

One of the fastest growing branches of CMHA, the Canadian Mental Health Association York Region and South Simcoe (CMHA-YRSS) provides 30+ mental health and addiction programs to adults, youth (age 12+), family caregivers, local businesses, and community organizations.

We are a team committed to our vision of mental health support for all. We offer an inclusive, innovative, and high-performance work culture that helps us deliver transformational impact. The organization cares about the growth, safety and well-being of employees and offers:

- Competitive Total Compensation (including salary, benefits, pension)
- HOOPP (Healthcare of Ontario Pension Plan)
- Comprehensive Health Benefits
- Robust Performance and Career Development program
- Learning & development opportunities

**We are looking for a Director of Services to join our team**

As we continue to grow our team, we are looking for a Director of Services to join our passionate, dedicated, and “BRAVE” team If you are a collaborative, innovative individual who is interested in continuing to develop community services in York Region and South Simcoe, then this role is for you If you are interested in bringing your experience to an innovative, award-winning organization that is continuing to grow and expand and you love to explore best practices and lead change management strategies for continuous improvement, please continue to read further.

**Closing Date: May 7, 2024**

**Permanent**: Permanent, Full-time, 35 Hours per Week, Evening Hours and Weekends may be required

**Benefits**: Excellent Benefits Package: Full Extended Health & Dental, Life Insurance, EAP, STD, LTD, & HOOPP Pension Plan. Generous paid time off including vacation, sick, and personal days.

The CMHA home office for this role is Aurora, located at 15150 Yonge Street, Suite 201, Aurora, Ontario, L4G 1M2. However, this can change as operations require and the incumbent may be required to travel to other CMHA Offices in York Region and South Simcoe as required.

**Job Profile**:
The Director of Services provides overall support and management of programs and services offered by CMHA. In this role, you will participate as a member of the leadership team and will be responsible for identifying, establishing, and developing community services. The Director will lead program development and innovation for assigned program areas. The Director will explore best practices in service delivery and lead change management strategies for continuous quality improvement. This position will engage communities to build a strong mental health and addiction system in York Region and South Simcoe. They will contribute to the agency’s corporate management agenda by providing strong strategic leadership for all aspects of mental health services. The Director of Services will work in strategic collaboration with the leadership team, to drive performance, sustain high levels of employee engagement, and develop and sustain a leadership culture across the organization that aligns with and achieves the agency’s strategy, mission, vision, and values.

In addition to compliance with all organizational policies and procedures, the Director is also expected to behave ethically, demonstrate competence in effective communication and team building, demonstrate effectiveness in working in a collaborative environment, and demonstrate confidence in decision-making and building relationships.

**Requirements**:

- Professional Registration with a Regulatory Body is required.
- Minimum of 5 years' experience in a comparable or leadership role.
- Demonstrated ability to lead and engage in executing strategic change.
- Extensive experience cultivating diverse networks and leading community outreach initiatives, leveraging the diversity of people and thinking to create innovative solutions.
- Strong knowledge of best practices in serving marginalized populations.
- Extensive management and leadership experience at a senior level accountable for multiple programs.
- Experience in the non-profit sector, ideally in health or mental health.
- Proven leadership, organizational, interpersonal, and communication skills.
- A second language (Cantonese, Farsi, Italian, Korean, Mandarin, Punjabi, Russian, Tamil, Urdu) reflecting the local community is an asset.
- A valid Canadian driver’s license, a minimum of $1,000,000 third-party liability insurance.
- The statements above are intended to describe the general nature and level of work being performed by an individual assigned to the job. This information is not constructed to be an exhaustive list of responsibilities, duties, and skills required of personnel in the job._

**This position reports to the Senior Director of Services, Interprofessional Practice and Innovation**

**Working Conditions**: Office work, community meetings, and travel in and around York Region and South Simcoe

**Disclaimer**: In keeping with mental health refo

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