Import Client Services
2 weeks ago
Company Description
MSC is a world leader in global container shipping. MSC Canada has been serving the Canadian market for over two decades, rapidly expanding our presence nationally to become the number one carrier.
Our values are the beating heart of our business. They are the cornerstone of our company, supporting our vision, shaping our culture and establishing our future direction.
**Job Description**:
The Client Service Representative - Import Door Moves is a complex role that requires individuals to develop a well-rounded set of skills to understand the technical aspects related to the cycle of an import container and be confident to interact with our customers when managing their inquiries.
Providing an excellent customer experience for clients, colleagues and third parties in every written and verbal communication. The Import Door Moves Representative is responsible for all dispatch of door moves, invoicing for additional charges and ensuring the manifested transport amount always matches the transport selling amount.
**Key Accountabilities**:
- Act as liaison between MSC Agency and third parties.
- Validate inland rate manifest.
- Creating and verifying invoices pertaining to door moves.
- Request delivery instructions for door moves from customer.
- Dispatch work order to truckers.
- Invoice any additional charges incurred during door delivery to customer.
- Additional tasks may be added or removed based on departmental needs.
- Management of all required steps as they pertain to the MSC Systems.
- Support any process improvements to enhance customer experience.
**Qualifications**:
All MSC Canada employees are expected to exhibit the MSC Values, striving to drive customer centric results in all interactions with colleagues and customers alike.
- Excellent command in spoken and written English with bilingualism (French and English) preferred
- Minimum of 2 years’ experience in the industry
- Customer Service experience
- Autonomy and initiative
- Detail-oriented
Additional Information
Great people who work hard and look out for each other because we’re a team—it’s that simple
Just to name a few of our perks:
- Flexible health and dental benefits coverage (for all permanent full-time roles).
- RRSP coverage with the Company matching a portion of employee contribution (for all permanent full-time roles).
- Tailored training program opportunities for employee development.
- Employee mentorship, leadership, and assistance opportunities.
- Employee referral incentive program.
- Community Involvement.
- Gym facility.
- Health & Wellness Program.
-
Import Client Services Manager
6 days ago
Mississauga, Canada MSC - Mediterranean Shipping Company Full timeCompany Description MSC is a world leader in global container shipping. MSC Canada has been serving the Canadian market for over two decades, rapidly expanding our presence nationally to become the number one carrier. Our values are the beating heart of our business. They are the cornerstone of our company, supporting our vision, shaping our culture and...
-
Import Client Services
6 days ago
Mississauga, Canada MSC - Mediterranean Shipping Company Full timeCompany Description MSC is a world leader in global container shipping. MSC Canada has been serving the Canadian market for over two decades, rapidly expanding our presence nationally to become the number one carrier. Our values are the beating heart of our business. They are the cornerstone of our company, supporting our vision, shaping our culture and...
-
Lead/Senior Consultant
13 hours ago
Mississauga, Canada Q&C Services Full timeThe Quality Assurance Specialist - Pharmaceutical role is a "Lead or Senior Consultant" position at Q&C. This pharmaceutical consultant role focuses on applying your GMP knowledge and experience to various projects, such that the client is confident in the approach and timing of execution of the project. Our consultants work independently within a team...
-
Lead/Senior Consultant
12 hours ago
Mississauga, Canada Q&C Services Full timeThe Quality Assurance Specialist - Pharmaceutical role is a "Lead or Senior Consultant" position at Q&C. This pharmaceutical consultant role focuses on applying your GMP knowledge and experience to various projects, such that the client is confident in the approach and timing of execution of the project. Our consultants work independently within a team...
-
Lead/Senior Consultant
15 hours ago
Mississauga, Canada Q&C Services Full timeThe Quality Assurance Specialist - Pharmaceutical role is a "Lead or Senior Consultant" position at Q&C. This pharmaceutical consultant role focuses on applying your GMP knowledge and experience to various projects, such that the client is confident in the approach and timing of execution of the project. Our consultants work independently within a team...
-
Lead/Senior Consultant
16 hours ago
Mississauga, Canada Q&C Services Full timeThe Quality Assurance Specialist - Pharmaceutical role is a "Lead or Senior Consultant" position at Q&C. This pharmaceutical consultant role focuses on applying your GMP knowledge and experience to various projects, such that the client is confident in the approach and timing of execution of the project. Our consultants work independently within a team...
-
Mississauga, Canada OEC Group (Canada) Full timeWorking under the direction of the Customer Service Manager, the Customer Service Coordinator has the following main responsibilities: - Handle ocean import freight files: Working with Ocean carriers including co-loaders - Contact CBSA and validate Emanifest and customs clearance for import process - Monitor and Dispatch CP Intermodal trailers - Arrange and...
-
Import Coordinator
4 weeks ago
Mississauga, Canada Freight Masters Logistics Inc. Full time***: Ocean import LCL and FCL shipment operations and customer service through effective communication with various parties involved in supply Chain Management process. Ensure integrity of data input to Freight Masters Logistics Operating system (Cargo Wise One) and ensure smooth handling and customer satisfaction. The position is to mitigate risks and...
-
Ocean Import Coordinator
6 days ago
Mississauga, Canada HOC Global Solutions Full timeWe are currently looking for an Ocean Import Coordinator to join our growing team. If you're an experienced customer service professional with a positive attitude then we want to hear from you! Main duties and responsibilities: As a global logistics expert, you will be responsible for managing the shipment process including scheduling, quoting, cargo...
-
Ocean Import Coordinator
3 weeks ago
Mississauga, Canada ITN Logistics Full time**Job Summary**: - Achieve Department and personal objectives for the Year. - Continued nurturing of the relationship and growth of existing and new customers. - Ensuring Ocean Imports is functioning consistently with ITN values, strategies, and objectives. - Keeping Customers informed with booking confirmations and pre-alerts. - Arrange collection and...
-
Client Service Assistant
7 days ago
Mississauga, Canada Bayshore HealthCare Full timeMake “being the difference” your Career.. Bayshore is looking for a Client Service Assistant to join our amazing team. This important customer service role is responsible for answering service inquiries regarding client care assignments. **Duties and Responsibilities**: - Handle and document prospective client inquiries regarding requests for care and...
-
Client Service Coordinator
5 days ago
Mississauga, Canada Bayshore HealthCare Full timeMake “being the difference” your Career.. Bayshore is looking for a Client Service Coordinator for a **_6-month contracted term_**, to join our amazing team. This important customer service role is responsible for answering service inquiries and scheduling field employees to client care assignments. If your calling is to be the “difference” by...
-
Customs Import Analyst
4 weeks ago
Mississauga, Canada Willson International Ltd. Full timeLove going to work every day? We do. Interested in a career with a progressive fourth generation, family owned company with 100 years of experience? Willson International is a fourth-generation organization offering Customs Brokerage and Third Party Logistics solutions to our client. We are dedicated to our people because the people we hire are the...
-
Customs Import Analyst
4 weeks ago
Mississauga, Canada Willson International Ltd. Full timeLove going to work every day? We do. Interested in a career with a progressive fourth generation, family owned company with 100 years of experience? Willson International is a fourth-generation organization offering Customs Brokerage and Third Party Logistics solutions to our client. We are dedicated to our people because the people we hire are the...
-
Client Service Representative
4 weeks ago
Mississauga, Canada Northbridge Financial Corporation Full timeWe’re Federated Insurance. We’ve proudly been serving Canadian businesses for 100 years. We have a reputation for being one of Canada’s leading commercial insurance providers. Our employees are dedicated to focusing on our customers’ unique needs and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a...
-
Mississauga, Canada JW fulfillment YVR Inc Full time**Responsibilities**: - Identify growth areas with existing and prospective accounts - Perform all aspects of the sales process, including cold calls - Develop and maintain assigned customers - Manage and update client database - Promote all company products and services - meet and exceed sales goals and targets - work with the pricing department to create...
-
Client Service Representative
3 weeks ago
Mississauga, Canada Canadian Imperial Bank of Commerce Full timeClient Service Representative page is loaded Client Service Representative Apply locations Mississauga, ON time type Part time posted on Posted Yesterday job requisition id 2409528 We’re building a relationship-oriented bank for the modern world. We need talented, passionate...
-
Client Service Representative
3 weeks ago
Mississauga, Canada Canadian Imperial Bank of Commerce Full timeClient Service Representative page is loaded Client Service Representative Apply locations Mississauga, ON time type Part time posted on Posted Yesterday job requisition id 2409528 We’re building a relationship-oriented bank for the modern world. We need talented, passionate...
-
Client Service Representative
3 weeks ago
Mississauga, Canada Canadian Imperial Bank of Commerce Full timeClient Service Representative page is loaded Client Service Representative Apply locations Mississauga, ON time type Part time posted on Posted Yesterday job requisition id 2409528 We’re building a relationship-oriented bank for the modern world. We need talented, passionate...
-
Client Services Representative
1 week ago
Mississauga, Canada Full Moon Immigration services Full time**Kindly take a moment to review: This role operates on a commission-based structure.** **We are seeking a motivated and customer-oriented individual to join our Client Services team as a Client Services Representative with a focus on immigration services. This is a part-time position ideal for individuals with experience in sales and a passion for...