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Manager, International Student Services

3 months ago

Vancouver, Canada Vancouver Community College Full time

**Pclass #**
- AAX25**Job Summary**

**Who We Are**
- We acknowledge that Vancouver Community College (_
- VCC_
- ) is located on the traditional unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) peoples who have been stewards of this land from time immemorial._

For over 55 years, VCC has been a leader in innovative, experiential post-secondary learning. We’re one of B.C’s top employers and we are proud to inspire students to discover their passions, gain essential skills, and learn what it takes to succeed in a competitive workforce.
- At VCC, we respect and celebrate our differences, and are committed to the work of decolonization, accessibility, and inclusivity for all. Be a part of creating an inclusive community that provides equitable opportunities for Indigenous and diverse representation, participation, and success for everyone.- This position is responsible for managing the planning, design and implementation of international student services to facilitate international student engagement and retention as key components of the College’s strategy and planning. Reporting to the Director, International Education and with direct managerial supervision of assigned support staff, this role works with internal and external stakeholders to ensure that student services are aligned with international student needs at VCC. This position is also responsible for ensuring international students are seamlessly integrated into college systems and processes and receive the specialized services required by their particular circumstances. This includes developing immigration advising practices and processes for the College, and for providing immigration advice to international students in accordance with Immigration, Refugees and Citizenship Canada (IRCC) guidelines.. This position also manages the logístical and administrative aspects of all projects and initiatives related to international student services.**Job Duties/Responsibilities**
- JOB DUTIES:

- 1. Assists the Director, International Education with strategic planning for international student services within the College to maximize international student engagement and facilitate effective retention services.
- 2. Collaborates with the International Education team, College faculty, student union, staff and administrators to establish and implement processes and programs to support the integration, engagement and retention of international students.
- 3. Administers and facilitates the design, planning, coordination and implementation of various support services, events, programs and workshops to facilitate the smooth integration of international students to Vancouver and VCC. This may include working with relevant departments to organize cultural events on campus to celebrate international students’ diversity and further engage the VCC community.
- 4. Develops and implements communication strategies and activities, including the creation of appropriate and relevant print materials and web communications, to inform, guide and support current international students.
- 5. Develops social media strategies to engage prospective and current international students.
- 6. Participates in the management structures of the institution including attending committee meetings and participating, as required, in the development of institutional policies, procedures and programs as they relate to international student services.
- 7. Coordinates international student orientation and information sessions to support the international student population on such issues as study permits, visas, work permits, income tax, health insurance, student safety, and cultural and academic adjustment. Provides advice and guidance to international education staff to determine the correct course of action when students encounter difficulties with the aforementioned issues.
- 8. Conducts immigration information workshops, visits classes, and meets with individual students to communicate international student responsibilities regarding complying with their immigration status.- 10. Advises key College stakeholders regarding external changes to immigration and policy that may affect the College’s international student population.
- 11. Liaises with appropriate International staff to provide IRCC with Designated Learning Institute compliance reports as mandated by government.
- 12. Supervises assigned staff and participates in the recruitment, promotion, evaluation, training and development, and performance management of staff within the scope defined by College policy and the Collective Agreements.
- 13. May represent the College at select professional associations, education and cultural organizations, at conferences dealing with international issues, and on provincial, national and international bodies associated with higher education.
- 14. Performs other related duties as required.**Qualifications**
- Educatio