Experienced Dispatcher

2 weeks ago

North Bay, Canada North Bay Police Service Full time

**Prerequisite**:

- Successful completion of pre-employment testing.
- Possess a Secondary School Diploma.

**Principal Tasks**:

- Receive and process the telephone calls for police, fire or ambulance service in accordance with Service policies and procedures and 9-1-1 rules and regulations.
- Monitor status of incidents and notify the Platoon Staff Sergeant or designate of all delayed, emergency or serious calls for service.
- Dispatching the appropriate emergency service (Police and Fire);
- Respond to requests for support services from field personnel (i.e. dispatch ambulances, tow trucks, etc.).
- Maintain radio communication and provide support to Police and Fire personnel;
- Maintain effective coverage of patrol zones by selective deployment or dispatching of personnel
- Maintain Fire Department Computer Aided Dispatch (CAD) System.
- Respond to requests for support services from field personnel;
- Perform record queries using available resources when required.
- Excellent communication skills;
- Able to work as part of a team;
- Ability to multi-task and adjust priorities;
- Ability to work under pressure in a fast paced and demanding environment;
- Ability to take initiative and address issues before they develop into problems;
- Demonstrated excellent customer service skills;
- Well-developed data-entry skills in a computerized environment.

Compensation: $69,204.38 - $80,817.85

Appropriate accommodations will be provided upon request throughout the hiring process in accordance with the North Bay Police Service’s Accommodation Policy and the Accessibility for Ontarians with Disabilities Act (AODA).

**_Please be advised that in order to be eligible for employment at the North Bay Police Service, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); AND have received the final dose of the COVID-19 vaccine at least 14 days prior to their start date unless they can provide proof of a valid medical contraindication or exemption on the basis of protected grounds under the Ontario Human Rights Code._

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