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Interpretation Officer Coordinator Ii
4 months ago
Parks Canada
Fort Smith (Northwest Territories)
PM-02, PM-03
Indeterminate Seasonal
PM-02 & PM-03 - $61,341 - $70,841 (salary under review; plus applicable isolated post allowance)
**Closing date: 26 February 2023 - 23:59, Pacific Time**
Preference may be given to qualified First Nations and Métis applicants who are members of the Wood Buffalo National Park Indigenous organizations.
**Important messages**:
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
Assessment accommodation
Applicants can be notified electronically of tests or interviews and results.
**Duties**:
Stream 1: The Interpretation Officer/Coordinator II (PM-02) will be responsible for the supervision of the Heritage Presenter(s). They will also lead the development and delivery of interpretive programs with a focus on cultural programming, in-park school programming and community-based events like Pine Lake Picnic and Dark Sky Festival.
Stream 2: The Visitor Services Team Leader (PM-03) will be responsible for the supervision of the Visitor Services Attendant. They also plan, implement and coordinate visitor services operations. These operations include the Pine Lake Campground, rental cabins and group camp, as well as the visitor center operations, Parks Canada shop and equipment rentals.
**Work environment**:
Make a connection with the community and visitors alike by planning, organizing and delivering Wood Buffalo National Park’s special events or visitor services.
Work in the park will include both day trips, and overnight trips, such as a backcountry camping program with Junior High School students.
**Positions to be filled**: 2
**Information you must provide**:
Your résumé.
Contact information for 3 references.
EDUCATION
Stream 1: Interpretation Officer/Coordinator II (PM-02): An acceptable and relevant combination of education, training, experience or traditional knowledge relevant to the position OR 2 years of post-secondary education.
Stream 2: Visitor Services Team Leader III (PM-03): An acceptable and relevant combination of education, training, experience or traditional knowledge relevant to the position OR graduation from post-secondary studies.
Degree equivalency
EXPERIENCE
Stream 1: Interpretation Officer/Coordinator II (PM-02):
- Experience in the development of interpretive programs for a variety of audiences;
- Experience in presenting interpretive programs (examples: educational, cultural and/or natural history-based);
- Experience in supervising staff, volunteers and/or students;
- Experience in working with stakeholders and partners (i.e. committees, cooperating associations, teachers, school board, communities and Indigenous groups).
Stream 2: Visitor Services Team Leader III (PM-03):
- Experience in providing input for the planning, implementation or delivery of visitor services;
- Experience in assessing the effectiveness of services provided and recommending improvements;
- Experience in supervising staff, volunteers and/or students;
- Experience in working with stakeholders and partners (i.e. committees, cooperating associations, teachers, school board, communities and Indigenous groups).
ASSET EXPERIENCE
Stream 2: Visitor Services Team Leader III (PM-03):
- Experience in collecting, controlling and handling cash
**The following will be applied / assessed at a later date (essential for the job)**:
English essential
Information on language requirements
**The following may be applied / assessed at a later date (may be needed for the job)**:
KNOWLEDGE
Stream 1: Interpretation Officer/Coordinator II (PM-02):
- Knowledge of the role of interpretation relevant to delivering Parks Canada’s mandate;
- Knowledge of methods of communications and interpretive styles such as storytelling, demonstration, theatre programs or guided walk;
- Knowledge of the history and culture of Indigenous Peoples associated with the duties of the position.
- Indigenous knowledge, including language and culture of the area, will be considered an asset.
Stream 2: Visitor Services Team Leader III (PM-03):
- Knowledge of customer service best practices and anticipated needs and how to evaluate services;
- Knowledge of human resources management processes and general administrative procedures.
ABILITIES
Stream 1: Interpretation Officer/Coordinator II (PM-02):
- Adaptability - Adapting in order to work effectively in ambiguous or changing situations, and with diverse individuals and groups;
- Client Focus - Providing service excellence to internal and/or external clients;
- Initiative - Dealing with situations and issues proactively and persistently, seizing opportunities that arise;
- Partnering - Seeking and building al
