Customer Service Manager

2 weeks ago


Calgary, Canada Walmart Canada Full time

**Position Summary... **:Coordinate Front End operations to provide exceptional customer service, ensuring a positive shopping experience and driving customer loyalty. Ensures compliance with Company programs, while maintaining operational standards.

**What you'll do...**:
1. Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft.

2. Handle customer and Associate concerns and provide guidance as required.

3. Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as providing assistance to outlying registers.

4. Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, safety.

5. Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines.

6. Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing “Failure to Deactivate” Logs.

7. Prepares registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy.

8. Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs.

**Minimum Qualifications...**:

- Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. _

Age - 16 or older

**Preferred Qualifications...**:

- Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. _

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

**Primary Location **

35 SAGE HILL GATE NW, CALGARY, AB T3R 0S4, Canada

**Are you currently a Walmart associate?**:

- **Find Jobs**:



  • Calgary, Canada EXECUTIVE MAT SERVICE Full time

    We are a fast-growing family-oriented, culturally diverse, Canadian Company based in Alberta, and we are seeking a Customer Service /Admin for our Head office in Calgary. The Calgary market brings great growth opportunity and provides exciting career opportunities for the future. We take a team approach to business where the customer and the environment...


  • Calgary, Alberta, Canada CLS Catering Services Ltd. Full time

    Customer Service ManagerCLS Catering Services Ltd. - Calgary, AlbertaSeeking a Customer Service Manager interested in being part of a fast paced, high pressure work environment. CLS Catering Services (part of LSG Sky Chef & Cathay Pacific) offers you the opportunity to be part of the inner workings of an exciting industry in a diverse and dynamic...


  • Calgary, Canada EXECUTIVE MAT SERVICE Full time

    We are a fast-growing family-oriented, culturally diverse, Canadian Company based in Alberta, and we are seeking a Customer Service /Admin for our Head office in Calgary. The Calgary market brings great growth opportunities and provides exciting career opportunities for the future. We take a team approach to business where the customer and the environment...

  • Service Manager

    5 days ago


    Calgary, Alberta, Canada Startec Compression & Process and Startec Service Full time

    POSITION OVERVIEW: Startec Refrigeration Service is currently recruiting a Service Manager to work at our Calgary, Alberta location (9423 Shepard Rd SE, Calgary, AB, T2C 4R6). The Service Manager will play a pivotal role in ensuring the seamless delivery of high-quality service to Startec's customers. Reporting to the President, the Service Manager's role...


  • Calgary, Canada Ecoline Windows Full time

    **Ecoline Windows, a leading company in the Windows and Doors installation market is seeking Customer Service Manager committed to Company's success. We specialize in replacement windows, doors and patio doors for the residential market and work directly with homeowners.** **Responsibilities** - Visits customers and checks installation issues - Addresses...


  • Calgary, Canada Ecoline Windows Full time

    **Ecoline Windows, a leading company in the Windows and Doors installation market is seeking Customer Service Manager committed to Company's success. We specialize in replacement windows, doors and patio doors for the residential market and work directly with homeowners.** **Responsibilities** - Visits customers and checks installation issues - Addresses...


  • Calgary, Alberta, Canada EXECUTIVE MAT SERVICE Full time

    We are a fast-growing family-oriented, culturally diverse, Canadian Company based in Alberta, and we are seeking a Customer Service /Admin for our Head office in Calgary. The Calgary market brings great growth opportunities and provides exciting career opportunities for the future.We take a team approach to business where the customer and the environment...


  • Calgary, Canada Harry Rosen Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ OWN YOUR STYLE AND YOUR FUTURE This position will be located in our Harry Rosen Outlet store at CrossIron Mills in Rocky View County. Harry Rosen is a retailer of fine quality menswear with store...

  • Customer Service Rep

    3 weeks ago


    Calgary, Canada Canadian Linen and Uniform Service Corp Full time

    **WHO WE ARE** Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution...


  • Calgary, Canada DONE RITE EQUIPMENT SALES & SERVICE Full time

    '''Job Summary:''' We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is an excellent opportunity for someone who enjoys helping others and has...


  • Calgary, Canada Yard Dawgs Full time

    **Applications submitted without a cover letter will be ignored.** Welcome to Yard Dawgs! We're Calgary's fastest-growing lawn care company. Before we get into the details of this position, we wanted to state our company values as it's crucial that the person we hire shares these same core values: 1. **Curious**: Always curious & ready for a challenge 2....


  • Calgary, AB, Canada Inland Steel Products Inc Full time

    Join Inland Steel Products as a Customer Service Manager and revolutionize the recyclyed metals industry. As our Customer Service Manager, you will oversee all aspects of customer service operations, ensuring exceptional service is provided. Your ability to lead people, self-starter attitude, and customer-focused mindset will propel our company to the next...


  • Calgary, Canada Corrosion Service Company Limited Full time

    **Corrosion Service Company Limited (CSCL)** was founded in 1950 by Thomas R.B. Watson as the first Canadian firm to specialize in cathodic protection. Our founding philosophy was based on the principles of providing great customer service and developing a deep understanding of customer needs, these same core principles still guide our company today. **We...


  • Calgary, Canada Durabuilt Windows & Doors Full time

    Job Description Our values are at the core of everything we do! Innovative . Think ahead to stay ahead. Driver . Stay hungry and act with urgency. Ownership . No excuses. 100% accountability. Caring . For employees, partners and community. Individual . We work with great people and expect a lot from them. We are one of Western...


  • Calgary, Canada Durabuilt Windows & Doors Full time

    Job Description Our values are at the core of everything we do! Innovative . Think ahead to stay ahead. Driver . Stay hungry and act with urgency. Ownership . No excuses. 100% accountability. Caring . For employees, partners and community. Individual . We work with great people and expect a lot from them. We are one of Western...

  • Service Manager

    2 months ago


    Calgary, Canada Startec Compression & Process and Startec Service Full time

    POSITION OVERVIEW: Startec Refrigeration Service is currently recruiting a Service Manager to work at our Calgary, Alberta location (9423 Shepard Rd SE, Calgary, AB, T2C 4R6). The Service Manager will play a pivotal role in ensuring the seamless delivery of high-quality service to Startec’s customers. Reporting to the President, the Service...

  • Service Manager

    3 weeks ago


    Calgary, Canada Startec Compression & Process and Startec Service Full time

    POSITION OVERVIEW: Startec Refrigeration Service is currently recruiting a Service Manager to work at our Calgary, Alberta location (9423 Shepard Rd SE, Calgary, AB, T2C 4R6). The Service Manager will play a pivotal role in ensuring the seamless delivery of high-quality service to Startec’s customers. Reporting to the President, the Service...

  • Customer Service

    3 days ago


    Calgary, Canada Microhard Systems Inc. Full time

    **Position Overview**: **Responsibilities**: - Handle customer complaints, provide appropriate solutions, and alternatives within the time limits; follow up to ensure resolution - Provide Quotations and follow up on customers; - Track and help to expedite Customer Orders. - Maintain a high level of professionalism and customer satisfaction at all times -...


  • Calgary, Canada NFI Industries Full time

    Reporting to the Customer Service Manager, the Customer Service Supervisor oversees and leads a team of Customer Service Representatives who support customer account administration. **Job Summary**: ***Essential Duties & Responsibilities**: - Supervises CSR and office staff on a day-to-day basis. - Set direction for team members including a commitment to...


  • Calgary, Canada Michaels of Canada, ULC. Full time

    Store - CAL-STONEY TRAIL, AB Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard...